Turn any signal into insight and action. See how PagerDuty Digital Operations Management Platform integrates machine data and human intelligence to improve visibility and agility across organizations.
Connect insights to real-time action by aligning teams through the shared language of business impact.
Check out the latest products we’ve been working on—including event intelligence, machine learning, response automation, on-call, analytics, operations health management, integrations, and more.
Digital Operations Management arms organizations with the insights needed to turn data into opportunity across every operational use case, from DevOps, ITOps, Security, Support, and beyond.
Over 300 Integrations
Discover DevOps best practices with our library of webinars, whitepapers, reports, and much more.
Learn best practices and get support help with resources from our award-winning support team.
See how PagerDuty works with our live product demo — twice a week, every week.
Join live and on-demand webinars for product deep dives, industry trends, configuration training, and use case-specific best practices.
Interactive, simple-to-use API and technical documentation enables users to easily try updates and extend PagerDuty.
Engage with users and PagerDuty experts from our global community of 200k+ users. Become a member, connect, and share insights for success.
Get all your PagerDuty-related questions answered by exploring our in-depth support documentation and community forums.
We just held our annual conference, PagerDuty Summit 2018, where we shared new product announcements and demoed new capabilities. But while we always have big...
PagerDuty helps organizations transform their digital operations. Learn more about PagerDuty's mission and what we do.
Meet our experienced and passionate executive team.
We are risk-taking innovators dedicated to delivering amazing products and delighting customers. Join us and do the best work of your career.
With the PagerDuty Foundation, we are committed to doing our part in giving back to the community.
End-to-end incident management capabilities empower customers to run digital operations at scale
SAN FRANCISCO — September 13, 2016 – PagerDuty, the leader in modern incident management, announced the availability of new integrated incident management workflow capabilities — Workflow Extensions, Live Call Routing, Response Notes and limited early access to the new PagerDuty Incident Management Platform enabling operations teams to run digital services and revenue channels at scale with high confidence. These new capabilities debuted at PagerDuty Summit, the company’s inaugural industry conference, where thought leaders, executives, practitioners, and PagerDuty customers from premier organizations share strategies and best practices for accelerating digital transformation for businesses across every segment and industry.
Tweet This: .@PagerDuty unveils platform innovations at #PDSummit16, helping orgs drive digital transformation at scale: http://onc.al/TaZo3049dvg
“The stakes for businesses to deliver near-perfect digital experiences, which drive customer conversion and revenue, are ever increasing. Developers are emerging as the architects, builders and owners of the modern consumer experience and they need effective solutions that ensure every digital opportunity is realized,” said Jennifer Tejada, Chief Executive Officer, PagerDuty. “PagerDuty is committed to empowering people – from operations engineers to executives, to ensuring every customer experience is realizing brand potential, through proactive and effective incident management, surpassing traditional boundaries for delivery, innovation, and growth.”
Rapidly changing customer consumption models, coupled with increasingly distributed technology stacks, create new challenges for ITOps and DevOps teams. Struggling to reconcile market and customer demands with traditional internal processes and tools, businesses risk revenue loss. According to IDC, for just the Fortune 1000, the average total cost of unplanned application downtime is $1.25 billion to $2.5 billion per year. With outages causing billions of dollars in lost revenue and a lasting impact on customer relationship, operations teams are under tremendous pressure to deliver and maintain reliable services.
“Building modern, agile and resilient operations environments with the right people, processes and tools has never been more challenging and critical to an organization’s success,” said Tim Armandpour, Senior Vice President of Product Development, PagerDuty. “Our integrated incident workflow capabilities and extended platform are built on years of experience, best practices and customer input, and offer full-stack visibility, making it easier for practitioners to build and fix differentiated services faster.”
PagerDuty’s enterprise-ready platform offers correlated views across all mission-critical services, helping teams to discern signal from noise across complex data streams and orchestrate the fastest and most effective path to resolution with integrated tools and workflows.
PagerDuty’s new platform features, available today, include:
“Having PagerDuty in place is a huge win for our IT operations teams. The solution filled an incident management void, allowing us to be even more efficient,” said Peter Kosmalski, Manager of Hosting Operations Support, IBM Smarter Workforce.
“Live Call Routing has been great,” said Paul Hicks, IT Manager, Clayton Homes. “It allowed us to get rid of the rotating on-call phone. On-call personnel can now have the emergency calls routed directly to their personal phone, which means they only have to carry one phone. No more meeting up just to hand off the on-call phone to the next person. It is all controlled from the PagerDuty schedules.”
PagerDuty will be showcasing these new features today at PagerDuty Summit in San Francisco. In addition to speakers from leading technology organizations like Google, Splunk, Dropbox, Airbnb and Twilio, DevOps thought leader Gene Kim and Maynard Webb, Chairman of the Board at Yahoo! will also take the stage at the conference to discuss tackling digital transformation challenges.
To learn more about PagerDuty’s newest features, visit www.pagerduty.com/ and our blog.
PagerDuty is an agile incident management solution that integrates with IT Ops and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. With hundreds of native integrations with operations tools, automated scheduling, advance reporting and guaranteed reliability, PagerDuty is trusted by over 7,700 organizations globally to increase business and employee efficiency. The company is headquartered in San Francisco and backed by leading venture capital firms Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures, and Ignition Partners. Try PagerDuty for free at www.pagerduty.com.
Kim Gengler, PagerDuty
600 Townsend St., #200
San Francisco, CA 94103
905 King Street West, Suite 600
Toronto, ON, M6K 3G9, Canada
1416 NW 46th St., St. 301
Seattle, WA 98107
5 Martin Place
1 Fore St,
London EC2Y 9DT
© 2009 - 2018