Reduce noise. Provide real-time context. Drive faster resolution.
Digital transformation has resulted in overwhelming levels of noise and complexity, leaving DevOps and Central IT teams of all sizes struggling with alert fatigue and slow, painful incident response.
Teams need a reliable way to process high volumes of data and events, to manage routing and response in real-time, and to help teams resolve incidents quickly.
PagerDuty’s domain-agnostic AIOps solution is an easy-to-use platform that delivers best-in-class noise reduction, root cause analysis, and automation capabilities. By compressing noise and correlating data, we provide our customers with the signals and context they need to take action in real time, resolve faster, and reduce downtime.
The PagerDuty Difference
Reduce unnecessary noise
Not every alert should be an incident--deploy machine learning and data science techniques to keep teams focused on the work that matters.
Understand the impact of recent changes
Know “what changed, when” and whether it could be related to an incident with contextual information and ML-based correlation on recent changes.
Visualize service maps for better context
Quickly spot service dependencies and understand the potential blast radius of an incident.
Gain situational awareness while troubleshooting
Surface past or related incidents, and even get tips on probable origin to help determine potential root cause.
Process events at ingest to determine the next best action
Cut down on manual event processing with a powerful decision engine that uses custom logic and rules nesting to enrich and control routing or actions based on event conditions at scale.
Resolve incidents in real time with built-in automation via Rundeck.
Connect responders and event triggers to safe, delegated automation for shorter incidents and fewer escalations.
Gain insight on how to lower costs, reduce noise, or improve team health
Get auto-generated, personalized recommendations to improve operational maturity via PagerDuty’s Analytics engine—no data scientists required.
Bridge hybrid operating models for seamless collaboration
Enjoy the best of both worlds: decentralized configuration tailored for distributed developer pods along with visibility and control for central IT teams.
Seamless mobile experiences for incident response on the go
Investigate incidents quickly and gain context at a glance with access to incident details and change correlation on mobile.
Bring Your Own Stack
You don't have to change your processes: we work with the tools you’re already using.
With 600+ native integrations and the ability to build and customize workflows with the extensible PagerDuty APIs, we integrate data from all your tools to give you insights into your IT infrastructure. Our enhanced Events API v2 automatically normalizes all inbound events into common fields.
Respond your way and with the tools, you like using our bi-directional extensions so you can eliminate tool toggling, fix issues in-line, and automate ops-related tasks with your preferred ChatOps tool.
"We had an overall mission to break down the walls between Dev and Ops, and PagerDuty was really at the center and heart of that transition."
Senior Director, Delivery Enablement at Cox Automotive