Strengthening Incident Resilience in an Unpredictable World
As AI adoption accelerates, incidents are evolving with novel systems creating new risks and increased issue volumes. Protecting time, revenue, and team wellbeing requires transforming incident culture alongside technology – but how can leaders achieve this amid constant change?
This panel discussion explores how teams at Netflix, Intuit, and more are reimagining incident response in the age of AI, their strategies for maintaining control, and staying composed when traditional playbooks fail.
Watch the recording to learn about:
- AI’s impact on the scale and complexity of incidents today
- Practices for future-proofing your incident response strategy
- How to navigate uncertainty and lead teams with confidence through unfamiliar incidents
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI