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What happens when AI takes the night shift?

What happens when AI takes the night shift?

Gartner® research shows AI is evolving from copilot to coworker, and it’s ready for always-on operations.

For decades, always-on systems required always-on humans. But a fundamental shift is underway—and it’s accelerating faster than anyone expected.

Gartner research shows we’re moving from deterministic chatbots to truly autonomous agents. By 2028, 33% of enterprise applications will include agentic AI, with 15% of work decisions made autonomously and 20% of digital storefront interactions handled by AI agents.

Download the infographic to learn more: How AI is taking the night shift


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