Runbook Automation for Incident Management

Shorter Incidents and Fewer Escalations through Runbook Automation. PagerDuty has alerted you to a problem, how do you take action? Use automated Rundeck jobs to quickly diagnose and resolve incidents. Easy to set up. Works with your existing tools, script, and APIs — even your manual procedures. Expand the capabilities of those who already respond to incidents. Safely expand the number of people who are able to react to incidents by triggering automated tasks on the affected systems.

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  • Trigger Auto-Remediation From an Incident

    Automatically trigger Rundeck jobs at the start of a PagerDuty incident. Manually trigger Rundeck jobs from the PagerDuty UI at any time during an incident.

  • On-Demand Incident Enrichment

    Use Rundeck jobs to gather information (logs, service status, performance checks, etc.) from affected systems in order to get to a resolution quicker.

  • Automatically Update Incident Timelines

    Rundeck automatically keeps your incident timeline up-to-date. Now everyone knows what action was taken and what the result was.

Rundeck and PagerDuty Integration

Rundeck is the champion of IT Operations — the unsung heroes of modern business. Rundeck’s runbook automation helps thousands of global IT Operations organizations reduce disruptive escalations and shorten what would otherwise be costly incidents. Rundeck, Inc. was founded in 2016 by the team behind the Rundeck open source project.


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