March 31, 2026

ILUMINA

1 Elizabeth St, Sydney NSW 2000

Register now

The path to autonomous operations starts here

Discover how leading operations teams combine AI and human expertise to minimize disruptions and prevent incidents before they happen.

Join us for an afternoon of live, in-person connection and knowledge sharing—keynotes from executives and customers, deep dives on AI-powered operations, hands-on demos, and peer networking.

Join us in Sydney
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Featured Speakers

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Shashank Kaul CTO
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Joe McNamara Director of IT
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Phil Wait Principal Engineer
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Mirco Hering Global Offering Lead for Developer Experience and Platform Engineering
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Uzma Syed Platform Engineering Product Owner
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David Williams Senior Vice President of Product
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Rukmini Reddy Senior Vice President of Engineering

Agenda

Tentative agenda. Additional sessions and details coming soon.

8:15 AM - 9:00 AM
Interactive Workshop Check-in and Breakfast
Get checked in and enjoy a light breakfast until the Hands-on Labs begin.
9:00 AM - 11:00 AM
Interactive Workshop Sessions
This optional Interactive workshop session is designed for engineers and IT professionals involved in daily software development and operations. Learn More
11:00 AM - 11:55 AM
PagerDuty on Tour Event Check-in and Welcome Lunch
Get checked in and enjoy a healthy lunch to get ready for the day ahead.
12:00 PM - 12:15 PM
Welcome
Introduction and overview of the day's agenda.
12:15 PM - 12:55 PM
Main Stage Panel Session
Join us for an insightful and inspiring discussion about the future of modern digital operations.
12:55 PM - 1:35 PM
Product Keynote
1:35 PM - 1:55 PM
Break
Time for networking & refreshments.
2:00 PM - 3:15 PM
Customer Panel Sessions
3:15 PM - 3:35 PM
Quick Break
Refresh and prepare for the next session.
3:40 PM - 4:10 PM
Celebrity Speaker
4:10 PM - 4:40 PM
Customer Champion Awards Ceremony
4:40 PM - 5:00 PM
Closing Remarks
Final thoughts and wrap-up of PagerDuty On Tour Sydney 2026.
5:00 PM - 6:00 PM
Networking Reception

Please Note: The conference agenda and lineup are subject to change. We strive to provide the most accurate and up-to-date information, but adjustments may be made to enhance the event experience. We appreciate your understanding and flexibility.

Interactive Workshops

AIOps Revolution Bootcamp: From Reactive to Proactive Incident Management

For SREs, Incident Responders, Operations Managers, Platform Engineers, and DevOps Teams

Tired of firefighting incidents instead of preventing them? Struggling with alert fatigue, high MTTR, and on-call burnout? It's time to break the cycle of reactive chaos. Discover how PagerDuty's cutting-edge AIOps capabilities can transform your incident management—reducing alert noise by up to 83% and enabling autonomous diagnostics so your team can shift from reactive firefighting to proactive incident prevention.

Topics:

  • Flexible Shifts with Intelligent Conflict Detection & PTO Management
  • SRE Agent for Autonomous Diagnosis & Remediation
  • AI Orchestrations for ML-Recommended Noise Reduction
  • Scribe Agent for Automated Incident Documentation
  • Insights Agent for Data-Driven Operational Improvements & Maturity Assessments

AI Agents & Automation: The Future of Incident Management

For SREs, DevOps Engineers and Platform Teams

Stop fighting fires manually. Start building self-healing systems. Modern incident management demands more than human intervention—it requires intelligent automation that learns, adapts, and acts. Join us for our hands-on workshop and explore how PagerDuty's AI agents and intelligent automation are revolutionizing the entire incident lifecycle, from detection to resolution.

Topics:

  • AI Agents for Autonomous Incident Response
  • Intelligent Runbook Automation & Self-Healing
  • Event-Driven Automation Workflows
  • Predictive Incident Prevention
  • Reducing MTTR with Machine Learning

Celebrate the champions of 2025 while looking ahead to 2026 with PagerDuty's APAC Champion Awards.

Recognising leaders in day-to-day response and operations who keep your favourite brands available and drive improvements, enabling less firefighting and more innovation. Nominations are now open, with self and peer nominations welcome.

Submit your nomination now

Entries close 28 February, shortlist announced 8 March, and winners announced 31 March at PagerDuty On Tour 2026.

Venue

ILUMINA

1 Elizabeth St, Sydney NSW 2000

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FAQs

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