Gartner® Report: 2025 Market Guide for Infrastructure Automation and Orchestration Tools

As cloud, DevOps, and platform engineering initiatives mature, organizations are rethinking their infrastructure strategies. While provisioning and configuration automation are widely adopted, most I&O teams still struggle to orchestrate these activities into scalable, repeatable workflows.

According to Gartner, only 23% of organizations have successfully integrated functional automation efforts into their service delivery approaches, which in our opinion reveals a significant opportunity for transformation. I&O leaders are now being asked to deliver not just faster infrastructure, but more secure, compliant, and cost-efficient platforms that can support AI workloads, enable developer self-service, and adapt to continuous change.

This report discusses how infrastructure automation and orchestration tools are evolving, what capabilities are becoming essential, and how forward-looking organizations can drive better outcomes.

Our take on the key findings & recommendations:

• Pressure on I&O teams continues to mount as demands for speed, scale, and stability increase across hybrid environments.
• Orchestration adoption remains low, held back by tool complexity, skills gaps, and concerns over control.
• Tool sprawl is a growing issue, as overlapping features lead to overspending and fragmented practices.
• New capabilities such as low-code interfaces, GenAI, and policy-as-code are helping reduce adoption friction.
• Generative and agentic AI are reshaping the market, accelerating workflow creation and enabling autonomous operations.
• Adoption of infrastructure platform engineering (IPE) is pushing teams to think beyond tools toward holistic infrastructure-as-product approaches.

Explore how infrastructure automation and orchestration tools are evolving and what we believe your organization needs to succeed in 2025.

Gartner, Market Guide for Infrastructure Automation and Orchestration Tools, Chris Saunderson, Daniel Betts, Hassan Ennaciri, 14 April 2025.

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