AI-Powered Ops | The Future is Agentic: Building Your AI‑Powered Operations Platform

Every modern operations team deserves a clear path from firefighting to foresight. This series progressively introduces PagerDuty’s AI capabilities—starting with the biggest day‑to‑day pains and building toward strategic transformation.

This 35‑minute session explores how to make PagerDuty the operational backbone for your AI toolkits and agent layers—featuring MCP Support and Full AI Stack Integration—plus time for a Q&A with our product leaders at the end.

Suitable for: Engineering leaders, architects, AI/ML teams

You will learn:

• How agentic AI transforms operations and where PagerDuty fits as the system of action for your AI stack.
• How MCP Support connects LLMs and AI agents to PagerDuty schedules and incident management APIs for secure, governed automation.
• How to build a custom AI agent that leverages PagerDuty data and actions (live coding patterns and best practices).
• How to design an end‑to‑end architecture for full AI stack integration—and what’s next for AI‑powered operations at PagerDuty and across the industry.