Work where you are: PagerDuty for Customer Service Plus Salesforce Service Cloud

The way organizations interact with customers has changed over the last decade as more and more people are online. Customer service teams are the first line of defence to maximize the customer experience. With PagerDuty for Customer Service and Salesforce Service Cloud, CS agents are empowered to deliver excellent service by helping to resolve customer issues quickly.

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"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI