Runbook Automation Streamlines Government Operations
For decades, government agencies have relied on printed runbooks and manual processes to address operational incident management issues. While these practices provided IT teams with basic DIY guidance for repeatable routine tasks, printed runbooks by design assume incidents follow predictable patterns.
Read this pocket guidebook to learn how runbook automation can help government organizations by:
- Increasing efficiency and productivity
- Improving consistency and standardization
- Enhancing security and risk management
- Faster incident resolution and reduced downtime
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI