PagerDuty End-to-End Incident Management through Slack
As our platform evolves, so does our ability to handle incidents with unprecedented speed and minimal friction. This webinar covers our massive leap forward in end-to-end incident management. We will explore how we are eliminating alert fatigue by modernizing the UI, leveraging expanded AI capabilities, and introducing autonomous self-remediation tools.
This webinar is designed to walk users through PagerDuty's End-to-End Incident Management capabilities in Slack, including noise reduction and UI modernization, End-to-End Incident Management, and the future of support: agentic automation.
Suitable for: DevOps teams, platform engineers, and anyone ready to run smooth end-to-end incident management for their teams through Slack.
You will learn:
- How to use the new incident card, threaded updates, slash commands, quick declare, and dedicated incident channels.
- How the centralized Slack configuration streamlines on-call and paging notifications.
- How to master the complete incident lifecycle without leaving Slack.
- How to use PagerDuty's expanded AI capabilities, customizable workflows, and smarter on-call handoffs with seamless calendar sync.
- How agentic automation and self-remediation capabilities are shifting incident response from reactive troubleshooting to proactive, autonomous resolution.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI