Incident Management, Inside Your Developer Portal: PagerDuty + Spotify Portal for Backstage

When critical issues strike, every second counts—but context-switching between tools burns precious time. As organizations scale, fragmented tooling creates knowledge silos, slows incident response, and kills developer momentum.

The new PagerDuty plugin for Spotify Portal for Backstage changes that—bringing enterprise-grade incident management directly into your developer portal. It meets developers where they work, so teams can see, act, and automate without leaving their flow, accelerating velocity while maintaining operational excellence.

Join PagerDuty and Spotify Portal for Backstage product leadership to hear how this new integration delivers:

• Simplified platform management. PagerDuty turns Spotify Portal into an incident command center—view, create, and track incidents without leaving your portal, so you can act fast and keep services healthy.
• Accelerated developer velocity. Get the right contextual information within the right workflows to triage, escalate, and resolve incidents faster–eliminating the bottlenecks that slow down feature delivery.
• Enhanced operational excellence. Use automated service mapping with bidirectional sync so you can choose PagerDuty or portal as your source of truth for service topology.

Plus: See it in action with a live demo. Sign up today!