Building operational resilience for government
This ebook explores the critical link between operational resilience and effective public service delivery. It examines the evolving challenges facing government IT environments, assesses the risks of digital disruptions, and outlines practical steps to fortify systems and processes. By adopting modern incident response strategies, leveraging automation, and conducting thorough post-incident analyses, public sector organizations can transform challenges into opportunities to enhance efficiency, security, and public trust.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI