- PagerDuty /
- Platform
A Platform for Modern Operations
An always-on world requires a proactive, intelligent, and automated approach to managing your digital operations. PagerDuty puts the customer experience at the center of how teams work together to reduce incident frequency and duration, with a direct line to customer support teams. Distributed DevOps teams operate with full-service ownership with multi-faceted visibility into their apps and services. And when business-impacting issues do strike, PagerDuty ensures you're never caught off-guard by collecting data signals from anywhere, interpreting those signals using machine learning, automatically engaging the right people, and accelerating resolution and learning.
More than just incident
response
While we're known for on-call management and incident response, PagerDuty does much more including providing visibility into the business impact of an incident, and supporting an integrated, coordinated business response while keeping stakeholders informed in real-time. Our integrated platform also helps you continuously improve your operations by generating prescriptive analytics that help you gain valuable insights into your team's performance, the health of your operations, and more.
Proactively manage your digital operations
PagerDuty helps you proactively manage your digital operations by collecting data signals from anywhere, interpreting those signals using machine learning, automatically engaging the right people, and accelerating resolution and learning.
Harness the signal from your digital data
No app is an island. PagerDuty integrates with any tool in your ecosystem, aggregating and transforming data into real-time insight and action. PagerDuty's machine learning algorithms automatically reduce noise and create context & recommendations so you can focus on the events that matter. Accelerate learning from past incidents to optimize your real-time digital operations.
Engage the right experts and teams
Dynamically automate work across teams of experts that can rapidly drive critical issues to resolution. Drive coordinated business response with stakeholders in real time through proactive notifications and status dashboards.
Learn and automate
Use PagerDuty's unique combination of human and machine data, along with integrated automation, to enhance your team's performance. Automate routine response plays and runbooks to shift operations from ticket time to machine time.
Close the loop with Customer Support teams
When customer support teams are chasing down answers across systems, customers aren't having a great experience. PagerDuty links customer support cases to incidents in real time, so agents are empowered with insights and answers.
Best in class products
Incident Management
Improve reliability with on-call management and automated incident response
Process Automation
Operate at machine speed with orchestrated automation of business and IT processes
Customer Service Ops
Engage customer service and functional teams to drive operational excellence
Proven in the enterprise...
Across multiple use cases.
Fits the way you work and with the tools you love.
Over 700 integrations to let you work the way you want. Connect quickly and seamlessly with the monitoring, ticketing, and chat tools you already use. You'll be ready to respond the way you want to, when you need to. Prefer to work from your mobile device? Access the full power of the PagerDuty platform on iOS and Android mobile devices through the intuitive PagerDuty Mobile App.