Do more than event enrichment - get a unified platform for the entire incident lifecycle
Unlike the fragmented solution provided by Dell APEX AIOps Incident Management (formerly known as Moogsoft), PagerDuty is a unified platform that delivers seamless incident management, automation, and innovation for modern IT teams.
Why choose PagerDuty over Dell APEX AIOps Incident Management?
Intelligent automation, not manual maintenance
PagerDuty removes the burden of outdated, clunky tools and gives you seamless automation.
- Don't let outdated ML models slow you down. PagerDuty's autonomous ML adapts and evolves with no user intervention required.
- Get up and running in days, not months, with AIOps that provides immediate value with the click of a button.
- While others cobble together solutions, PagerDuty Advance powers AI-generated status updates, postmortems, and Slack-first assistance - all in one platform.
Adoption that delivers results, not barriers
Unlike tools built just for use by central IT, PagerDuty empowers teams across the organization.
- Don't settle for point solutions with limited adoption. PagerDuty delivers full visibility and orchestration across all teams - no matter where they are.
- Get visibility into customer-reported incidents. PagerDuty bridges the gap between your back and front offices, providing timely updates to keep everyone aligned.
- A seamless chat experience enables your teams to work where they prefer, with robust integrations for Slack and Microsoft Teams.
Proven results, built to outlast the competition
Where others fall behind, PagerDuty leads in modern incident management and AIOps.
- Recognized as a leader in Forrester Wave for Process-Centric AIOps (2023) and GigaOm Radar for AIOps (2024) - setting the standard in AIOps.
- Tool adoption problems drag down ROI. Flexible, consumption-based pricing ensures you get the most ROI, regardless of team size and scope.
- With FedRAMP Low Impact In Process certification, PagerDuty sets a higher bar for security, helping you to safeguard your data.
"Riskified has been able to scale noise reduction, especially from non-production environments, saving our team valuable time to spend time innovating on what’s next."
Kiril Yurovnik
Technical Lead, Riskified

891M
Incidents
handled 1
71B
Events
ingested 2
249%
ROI 3
59%
Less downtime 4
91%
Reduction in alert noise 5
50%
Reduction in incidents6