Rest In Peace Opsgenie.
Future-proof your operations with PagerDuty.
Don't wait for Opsgenie's sunset to future-proof your operations. Migrating from Opsgenie to JSM isn't an upgrade–it's a leap of faith. PagerDuty is the Opsgenie alternative that offers enterprise-grade reliability, continuous innovation, and comprehensive incident management capabilities that modern operations demand.
Don't wait for 2027: Switch from Opsgenie to PagerDuty today.
Migration services available now.
Why choose PagerDuty over Opsgenie?
Industry-leading incident management.
Basic alerting isn't enough. PagerDuty scales teams with AI and automation for faster, smarter response.
- Advanced noise reduction and automation mitigate issues before they escalate
- Incident workflows boost coordination and communication, accelerating response
- Intelligent post-incident reviews provide actionable insights to improve over time
Continuous innovation, seamless integration.
Stagnant tools stale operations. PagerDuty offers continuous innovation that works out of the box.
- Powerful genAI capabilities purpose-built to streamline the full operations lifecycle
- A flexible, end-to-end incident management platform that enables globally scalable operations
- 700+ integrations (including Jira) that unify your stack and eliminate the need for manual re-architecture
Enterprise-grade reliability.
No more downtime and maintenance windows. PagerDuty helps ensure 24/7 reliability at scale.
- Zero-downtime architecture, 99.9% web availability SLAs
- Industry-standard mobile app, including Intune support (EA) and custom escalations
- FedRAMP Low Authorization status on the FedRAMP Marketplace demonstrates commitment to security and compliance
891M
Incidents
handled 1
71B
Events
Ingested 2
249%
ROI 3
59%
Less downtime 4
91%
Reduction in
alert noise 5
50%
Reduction in
incidents 6
Compare PagerDuty vs. Opsgenie
Purpose-built incident management
Works out of the box
Zero-downtime architecture
Advanced automations at scale.
Actionable insights
1, 2 PagerDuty, as of February 12, 2025
3, 4, 5, 6 Source: Forrester Total Economic Impact Study, commissioned by PagerDuty, “The Total Economic Impact Of The PagerDuty Operations Cloud”, August 2024. As compared to users without PagerDuty.
Accelerate ITSM Excellence: PagerDuty + Atlassian JSM
For Atlassian JSM customers who depend on real-time critical operations, upgrading to PagerDuty delivers:
- Industry-leading incident management capabilities and a seamless JSM integration
- Streamlined operations through automated workflows, standardized responses, and comprehensive documentation
The result: A more powerful ITSM solution that enables faster resolutions, improved service quality, and measurable business value through mature incident management practices.