Rest In Peace Opsgenie.
Future-proof your operations with PagerDuty.

Don't wait for Opsgenie's sunset to future-proof your operations. Migrating from Opsgenie to JSM isn't an upgrade–it's a leap of faith. PagerDuty offers the enterprise-grade reliability, continuous innovation, and comprehensive incident management capabilities that modern operations demand.

Don't wait for 2027: Switch from Opsgenie to PagerDuty today.
Migration services available now.

Why choose PagerDuty over Opsgenie?

Industry-leading incident management.

Basic alerting isn't enough. PagerDuty scales teams with AI and automation for faster, smarter response.

  • Advanced noise reduction and automation mitigate issues before they escalate
  • Incident workflows boost coordination and communication, accelerating response
  • Intelligent post-incident reviews provide actionable insights to improve over time

Continuous innovation, seamless integration.

Stagnant tools stale operations. PagerDuty offers continuous innovation that works out of the box.

  • Powerful genAI capabilities purpose-built to streamline the full operations lifecycle
  • A flexible, end-to-end incident management platform that enables globally scalable operations
  • 700+ integrations (including Jira) that unify your stack and eliminate the need for manual re-architecture

Enterprise-grade reliability.

No more downtime and maintenance windows. PagerDuty helps ensure 24/7 reliability at scale.

  • Zero-downtime architecture, 99.9% web availability SLAs
  • Industry-standard mobile app, including Intune support (EA) and custom escalations
  • FedRAMP Low Authorization status on the FedRAMP Marketplace demonstrates commitment to security and compliance

891M

Incidents
handled 1

71B

Events
Ingested 2

249%

ROI 3

59%

Less downtime 4

91%

Reduction in
alert noise 5

50%

Reduction in
incidents 6

Compare PagerDuty vs. Opsgenie

PagerDuty
Opsgenie
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Purpose-built incident management

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Works out of the box

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Zero-downtime architecture

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Advanced automations at scale.

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Actionable insights

1, 2 PagerDuty, as of February 12, 2025

3, 4, 5, 6 Source: Forrester Total Economic Impact Study, commissioned by PagerDuty, “The Total Economic Impact Of The PagerDuty Operations Cloud”, August 2024. As compared to users without PagerDuty.

Accelerate ITSM Excellence: PagerDuty + Atlassian JSM

For Atlassian JSM customers who depend on real-time critical operations, upgrading to PagerDuty delivers:

  • Industry-leading incident management capabilities and a seamless JSM integration
  • Streamlined operations through automated workflows, standardized responses, and comprehensive documentation

The result: A more powerful ITSM solution that enables faster resolutions, improved service quality, and measurable business value through mature incident management practices.

Try PagerDuty for free
and see the difference in your business