Christopher Tozzi
Posts by Christopher Tozzi
Incident Management & Response
How Retailers Can Prevent Downtime with Incident Management
In recent years, it feels as if many major brands have suffered major infrastructure failures during one of the busiest holiday shopping days — ...
How to Prevent Alerting Overload
In our always-on, IoT-enabled, cloud-connected, big data age, we face a major paradox: it’s now easier than ever to collect large amounts of ...
The Chatbots Are Taking Over!
Wouldn’t it be great if there were tiny robots that kept track of what you were thinking, then helped you implement your plans automatically? Well...
Suppress Your Data!
Avoiding Noise in Incident Management Suppression. According to the thesaurus, this word is synonymous with terms like deletion, elimination, and ...
Incident Management & Response
Measuring Technical Debt With Incident Management Data
If technical debt were like monetary debt, it would be hard to keep track of it unless you checked in manually. The only way many...
Optimizing Your Alert Management Process
In a simpler world, all alerts would be created equal and your infrastructure would either be completely working or completely broken — with no ...
Fast Data, Fast Monitoring
Big data is old news. Today, the key to leveraging data effectively is to do fast data. In a similar fashion, traditional incident management—which ...