PagerDuty for AWS: Real-Time Cloud Ops

PagerDuty helps AWS customers automatically turn any signal into the right insight and action. Our integrations proactively mitigate customer-impacting issues, and allow organizations to innovate and scale both their cloud-native and hybrid environments with confidence. PagerDuty’s platform for real-time operations integrates with AWS services and delivers intelligent insights, enabling teams to collaborate efficiently, resolve disruptions resiliently and quickly, and focus on continuous development and delivery of services at scale in an always-on environment.

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Cloud Operations With AWS and PagerDuty

Amazon CloudWatch
Automate your hybrid IT digital operations using CloudWatch Events and Alarms data from across your AWS ecosystem.
Amazon GuardDuty
Leverage GuardDuty’s malicious and unauthorized behavior data to determine the nature of a threat, its overall impact, and the correct action to take.
AWS CloudTrail
Use your AWS event history to power DevSecOps plays and integrate with systems of record like JIRA and SNOW—automatically and seamlessly.
AWS Personal Health Dashboard
Make real-time health updates from the AWS services you use and care about actionable for your entire organization.
Amazon EventBridge
Use PagerDuty with serverless, event-driven workflows to drive real-time operations across your AWS ecosystem.
AWS Security Hub
Automate your threat response process and quickly set up custom actions to prevent potential issues.

"AWS EventBridge combined with PagerDuty, helps us generate event driven workflows in real-time. When we detect an issue, PagerDuty can generate an alert that triggers an AWS Lambda function to grab runbooks and post details back into PagerDuty, helping us resolve issues faster and create the best experience for our customers."

Ed Kozlowski, Lead Software Engineer—Cox Automotive



PagerDuty provides Cox Automotive with a real-time digital operations platform, acting as the “central nervous system” across its services. The platform, integrated with Amazon Web Services (AWS), enables Cox Automotive to identify the important signals in real time and to act on the right alerts. Learn how Cox Automotive cut through signal noise to detect issues before customers do—and has decreased overall incident count by 23%.

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PagerDuty is available in AWS Marketplace enabling AWS customers to purchase subscriptions of PagerDuty more easily and quickly. All PagerDuty subscription purchases on AWS Marketplace are integrated into a customer’s AWS bill and customers can customize pricing for PagerDuty and other terms based on their needs using AWS Private Offers. AWS customers who are enrolled in AWS Enterprise Contracts also can purchase PagerDuty subscriptions using established, pre-approved enterprise licensing terms, simplifying the procurement process.

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