Plans and pricing
Professional
Essential capabilities to break down the walls between customer service and engineering.
$
21
per user
/month
Includes:
- Customer Service Applications for Zendesk, Salesforce Service Cloud, Freshdesk – work where you are inside customer ticketing
- Fully bi-directional communications - customer ticketing, service desks, chatops, and mobile
- Unlimited international phone / SMS notifications, schedules, escalation policies
- SSO
Available Add-Ons:
- AIOps
- Stakeholder License
Business, plus:
- Keep stakeholders across your business informed on escalations, service-status, and incident response
- Live call routing
- Advanced analytics with recommendations
Included Add-Ons:
- Stakeholder License
Customize and enhance your Incident Response plan with these additional features.
AIOps
Apply ML to reduce noise, provide real-time context, and eliminate manual tasks.
Starting at $399/month
Contact SalesFewer incidents, faster resolution. AIOps in days, not months.
- Reduce incident noise with the click of a button. Use built-in ML models, or create your own logic.
- Accelerate triage time with all the incident context you need to resolve faster right at your fingertips.
- Automate the redundant with event-driven end-to-end automation across any or all of your technical services.
Automation Actions
Connect external automation into PagerDuty to diagnose and remediate incidents. Delegate automated jobs to incident responders or proactively trigger through Event Orchestration.
$
20
per user
/month
Automate diagnostics and remediation for faster resolutions.
- Connect external automation into PagerDuty Incident Response to diagnose and remediate incidents.
- Delegate automated jobs to incident responders or proactively trigger through Event Orchestration.
- Integrated with PagerDuty Runbook Automation and PagerDuty Process Automation.
Stakeholder License
Provide executives and business stakeholders with the real time visibility needed to keep a pulse on incidents and customer impact.
$
3
per user
/month
Give stakeholders real-time visibility on incidents and customer impact.
- Access status dashboards and subscribe to customer impacting business services.
- See full incident details including status updates and corresponding postmortems and analytics.
- View in-depth information on teams, services, schedules, and escalation policies.
PagerDuty Status Pages
Proactively communicate the real-time status of your digital operations to your customers while leveraging PagerDuty as your single source of truth.
$
89
per 1000 subscribers
/month
Keep your customers proactively informed about real-time status while leveraging a single source of truth
- Create a public status page and customize it for consistent look and feel of your brand
- Post real-time updates while leveraging "Human-in-the-Loop" automation
- Subscribe your customers using proactive notifications
Transforming critical work at more than 19,000 companies.
"With PagerDuty, our customers are assured that we’re committed to short responses in a support policy and that they will be upheld. With the right people, technology, and processes in place, the sky is the limit."
Gadi Vered
Vice President of Customer Support
"Guidewire has aggressive SLAs with penalties if we don’t meet our commitments, so this extreme availability needs a lot of quick action facilitated by PagerDuty."
Muhammad Khan
Critical Escalation Manager
Questions? We have answers.
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How many users do I need?
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How does the 14-day trial work?
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What are my payment options?
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How many systems can I monitor?
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How many notifications are included in my account?
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Can I only purchase AIOps?
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Are there any lower cost options for users who are not responders?