Plans and pricing


Essential capabilities to break down the walls between customer service and engineering.

$ 21 per user

Contact Us


  • Work within Zendesk, Salesforce Service Cloud, ServiceNow CSM
  • Bi-Direction communication with engineering
  • Unlimited international phone, SMS, schedules, escalation policies
  • SSO

Available Add-Ons:

  • Stakeholder License
  • Status Pages
  • Live Call Routing

Digital Operations

Our enterprise-grade solution, customized for your needs.

Call Us

Contact Us

Business, plus:

  • Proactive stakeholder communication across your business
  • Advanced analytics with recommendations

Included Add-Ons:

  • Stakeholder License
  • Live Call Routing

Available Add-Ons:

  • Runbook Automation
  • Status Pages

Customize and enhance your Incident Response plan with these additional features.


Pay only for what you use with transparent, flexible consumption-based pricing.

Starting at $399/month

Contact Sales

Apply ML to reduce noise, provide real-time context, and eliminate manual tasks.

  • Reduce incident noise with the click of a button. Use built-in ML models, or create your own logic.
  • Accelerate triage time with all the incident context you need to resolve faster right at your fingertips.
  • Automate the redundant with event-driven end-to-end automation across any or all of your technical services.
See full feature list →

Runbook Automation for Incident Response

PagerDuty Incident Response customers (Business or better) can add Runbook Automation and get the integration capabilities of Automation Actions to diagnose and remediate incidents at discounted pricing.

$ 59 per user

Learn More

Automate diagnostics and remediation for faster resolution.

  • Full PagerDuty Runbook Automation managed SaaS environment
  • Includes Automation Actions capabilities for Incident Response, AIOps, and CSOps
  • Securely connect external automation into PagerDuty Operations Cloud to diagnose and remediate incidents.
See full feature list →

Stakeholder License

Provide executives and business stakeholders with the real time visibility needed to keep a pulse on incidents and customer impact.

$ 150 per 50 stakeholders

Contact Us

Give stakeholders real-time visibility on incidents and customer impact.

  • Access status dashboards and subscribe to customer impacting business services.
  • See full incident details including status updates and corresponding postmortems and analytics.
  • View in-depth information on teams, services, schedules, and escalation policies.
Learn More →

PagerDuty Status Pages

Proactively communicate the real-time status of your digital operations to your customers while leveraging PagerDuty as your single source of truth.

$ 89 per 1000 subscribers

Contact Us

Keep your stakeholders proactively informed about real-time status while leveraging a single source of truth

  • Create a public status page and customize it for consistent look and feel of your brand
  • Post real-time updates while leveraging "Human-in-the-Loop" automation
  • Subscribe your stakeholders using proactive notifications
See full feature list →

Professional services and support

Enlist the help of our experts and get the most out of your investment.

Transforming critical work at more than 25,000 companies.

OwnBackup quote

"With PagerDuty, our customers are assured that we’re committed to short responses in a support policy and that they will be upheld. With the right people, technology, and processes in place, the sky is the limit."

Gadi Vered
Vice President of Customer Support

Guidewire quote

"Guidewire has aggressive SLAs with penalties if we don’t meet our commitments, so this extreme availability needs a lot of quick action facilitated by PagerDuty."

Muhammad Khan
Critical Escalation Manager

Questions? We have answers.

  • How many users do I need? Icon Close

  • How does the 14-day trial work? Icon Close

  • What are my payment options? Icon Close

  • How many systems can I monitor? Icon Close

  • How many notifications are included in my account? Icon Close

  • Can I only purchase AIOps? Icon Close

  • Are there any lower cost options for users who are not responders? Icon Close

  • How is PagerDuty AIOps priced? Icon Close

  • What's not included in Digital Operations Management? Icon Close

Still not sure which plan is the best for you? We’re here to help.

Our knowledgeable reps can answer any questions you have about our plans, pricing, add-ons, implementation, or anything else.

Contact Us