Choosing an Incident Management Platform

The Search for an Ideal Solution

In today’s always-on world, just minutes of downtime can mean thousands of dollars lost, poor customer experiences, and a soiled brand reputation. These consequences mean IT organizations must maintain and manage cloud and on-premises infrastructure, applications, APIs, and containers—all while rolling out enhancements and upgrades in near real-time to meet ever-changing demands.

To remain competitive, it’s critical that you use an incident management platform that enables real-time visibility into issues, along with full context, when something goes wrong.

We gathered the top 8 questions organizations should keep in mind when evaluating a modern incident management platform. Download this ebook and uncover the key questions to ask to determine whether a solution is right for you.

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"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI