Choosing an Incident Management Platform
The Search for an Ideal Solution
In today’s always-on world, just minutes of downtime can mean thousands of dollars lost, poor customer experiences, and a soiled brand reputation. These consequences mean IT organizations must maintain and manage cloud and on-premises infrastructure, applications, APIs, and containers—all while rolling out enhancements and upgrades in near real-time to meet ever-changing demands.
To remain competitive, it’s critical that you use an incident management platform that enables real-time visibility into issues, along with full context, when something goes wrong.
We gathered the top 8 questions organizations should keep in mind when evaluating a modern incident management platform. Download this ebook and uncover the key questions to ask to determine whether a solution is right for you.