Best Practices for Being On-Call

Welcome to the on-call life. Being on-call can be a daunting experience for any new team member. There is only one thing worse than being woken up at 3am to discover that your systems are down — to wake up on your own at 8am and discover that your systems were down for 5 hours and nobody
got the alert!

With the right approach, a culture of collaboration, infrastructure insight, and the right tools in place, being on-call doesn’t have to be so bad.