The On-Call Survival Guide
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Best Practices for Being On-Call
Welcome to the on-call life. Being on-call can be a daunting experience for any new team member. There is only one thing worse than being woken up at 3am to discover that your systems are down — to wake up on your own at 8am and discover that your systems were down for 5 hours and nobody got the alert!
With the right approach, a culture of collaboration, infrastructure insight, and the right tools in place, being on-call doesn’t have to be so bad.
"PagerDuty is a critical part of our alerting mechanisims and has helped us handle issues at all times of the night. We'd be pretty unhappy without it."
- Mike Fiedler