Customers

How Leading Companies Are Reimagining Operational Efficiency

Several factors—including AI adoption, investor expectations, and the rise of a new generation of innovative upstart companies—have driven a renewed focus on efficiency in every...

Reflecting on PagerDuty on Tour London by Eduardo Crespo

Back in February, we gathered in London for another unforgettable edition of PagerDuty on Tour—a day punctuated by inspiring conversations, plenty of forward-thinking strategies, and...

IHS Markit: Centralizing Incident Management With PagerDuty & ServiceNow

In today’s digital world, organizations are constantly undergoing change. They’re moving to the cloud and rolling out DevOps at scale—all in the name of driving...

How retailers are improving productivity, transforming incident response, and empowering teams with PagerDuty

For retailers, uptime is money and issues can cost thousands of dollars per minute. With infrastructure comprising complex services such as payment gateways, inventory, and...

How MBTA modernized incident response to reduce alert fatigue and improve collaboration

Citizens utilize mobile and consumer-facing applications in everyday life, so it’s no surprise that they demand seamless access and high availability of government services online....

How PagerDuty Helps Manage Hybrid Infrastructure and Complex Ops Across Industries

If there’s one thing we learned from the 80+ sessions from Summit 2021, it’s that across the industries, companies are continuing to accelerate innovation in...

PagerDuty: Helping Every Business Move to Digital

Last year, businesses started focusing more on accelerating digital transformation initiatives to meet growing customer expectations and deliver consistent digital experiences from anywhere—no matter the...

Zendesk and PagerDuty: Helping Teams Work Together in Harmony

Your customers’ expectations are changing rapidly—they expect on-demand and personalized support whenever they interact with businesses. If one business doesn’t meet their expectations, they can...

LaaS (Language as a Service) With Duolingo

欢迎! [Huānyíng] In Mandarin, this means “welcome,” the first Chinese phrase I ever learned as a Mandarin Language Minor in college. It took me two...

Reducing Recidivism and Encouraging Education in America’s Prison Systems

The problem of mass incarceration in the United States has increased with each passing decade since the 1980s. In America, over 2.3 million people are...

Walking the “Green” Carpet: The Summit19 Customer Awards

Last week during Summit, our annual conference, our co-founder and CTO Alex Solomon announced the 2019 PagerDuty Summit Award winners. These awards honor our best...

How PDC Weathers Storms With Predictive Operations Tools

For more than 20 years, Pacific Disaster Center (PDC) has been an innovator and leader in information and communication technology to reduce disaster risk and...

Congratulations to Our 2018 Summit Award Winners!

On the final day of our annual Summit conference, our co-founder and CTO Alex Solomon announced the 2018 PagerDuty Summit Award winners. These awards honor...

AEO Transforms Its Incident Management With PagerDuty Customer Success