How is it already near the end of October? We know our retailer customers have been heads-down thinking about code freezes and hypercare during the...
In the digital era, state and local government and education (SLED) agencies are increasingly leveraging new technological advances such as mobility, the cloud, and big...
“The PagerDuty value ‘Team’ is important to me because if we are to achieve anything of enduring value, we need to combine our unique strengths...
LeBron James. Marta. Daniel Cormier. Tom Brady. Simona Halep. One thing these individuals—each widely considered amongst the best in their respective sports—have in common is...
At PagerDuty we strive to provide customers with the most useful tools to make their lives better, easier, and more efficient. We also understand that...
3 min read
PagerDuty released Multi-User Alerting in early 2014, which allowed notifying and assigning multiple people when an incident is triggered. In addition to assigning multiple users to an incident, multi-user alerting also makes it possible for an incident to have multiple acknowledgers. This post will demonstrate the changes we made to our data model to implement multi-user alerting and the resulting sophistication added to our SQL queries to maintain their performance.
10 min read