Turn any signal into insight and action. See how PagerDuty Digital Operations Management Platform integrates machine data and human intelligence to improve visibility and agility across organizations.
Connect insights to real-time action by aligning teams through the shared language of business impact.
Check out the latest products we’ve been working on—including event intelligence, machine learning, response automation, on-call, analytics, operations health management, integrations, and more.
Digital Operations Management arms organizations with the insights needed to turn data into opportunity across every operational use case, from DevOps, ITOps, Security, Support, and beyond.
Over 300 Integrations
Discover DevOps best practices with our library of webinars, whitepapers, reports, and much more.
Learn best practices and get support help with resources from our award-winning support team.
See how PagerDuty works with our live product demo — twice a week, every week.
We've created a maturity model to assist on the journey to digital operations excellence. Take our short assessment to find out where your team falls!
Interactive, simple-to-use API and technical documentation enables users to easily try updates and extend PagerDuty.
Engage with users and PagerDuty experts from our global community of 200k+ users. Become a member, connect, and share insights for success.
Get all your PagerDuty-related questions answered by exploring our in-depth support documentation and community forums.
In a world where everything comes down to moments of truth, teams must respond to issues and opportunities in seconds. Rising customer expectations demand real-time...
PagerDuty helps organizations transform their digital operations. Learn more about PagerDuty's mission and what we do.
Meet our experienced and passionate executive team.
We are risk-taking innovators dedicated to delivering amazing products and delighting customers. Join us and do the best work of your career.
With the PagerDuty Foundation, we are committed to doing our part in giving back to the community.
I get a lot of requests to handle & escalate phone calls as well as alerts from monitoring systems. Here’s a code sample that lets you hand out a phone number, let the caller record a message and have that message escalate just like a normal PagerDuty alert. As an added bonus, most smartphones will let you hear the message and call the user back from the SMS.
We have regular hackdays at PagerDuty, where we build things outside the core product without management (another reason you should work here). A few weeks ago, I rolled out a proof of concept Google App Engine script to use Twilio to record a voicemail and then to pass it around like a regular alert. Triggering alerts from phone calls hasn’t made it’s way on to the development roadmap, so I’m sharing this code sample as a work around for our more technically inclined users — so all the usual caveats and disclaimers apply, namely that our SLAs don’t apply.
Twilio will happily turn a phone call into an MP3 and give us a link to it (which means to get this to work you’re going to need to sign up for a Twilio account as well as a Google App Engine account). We then use Google’s URL shortener to shrink the URL into something that will fit in an SMS — all modern smart phones can figure out what to do with that.
End result, assuming you have SMS contact methods set up, they’ll receive an SMS like:
ALRT #145 on Phone in: http://goo.gl/UMmDx +14153490382 Reply 4:Ack, 6:Resolv.
If you’re comfortable deploying code, it’s up on https://github.com/eurica/PagerDutyCallDesk
This is a guest post by Ilan Rabinovitch, Director of Product Management at Datadog. The convergence of rapid feature development, automation, continuous delivery, and the shifting...
Dynamic Notifications are now out in the wild! With our launch today, we give PagerDuty users the power to dynamically adjust how they are notified...
600 Townsend St., #200
San Francisco, CA 94103
905 King Street West, Suite 600
Toronto, ON, M6K 3G9, Canada
1416 NW 46th St., St. 301
Seattle, WA 98107
5 Martin Place
1 Fore St,
London EC2Y 9DT
© 2009 - 2018