Turn any signal into insight and action. See how PagerDuty Digital Operations Management Platform integrates machine data and human intelligence to improve visibility and agility across organizations.
Check out the latest capabilities we released.
Flexible schedules, escalations, & alerting
Automated, best practice incident response
Powerful context & noise reduction at scale
Quantify real-time business & technical impact
Improve with modern, prescriptive insights
Over 300 Integrations
Discover DevOps best practices with our library of webinars, whitepapers, reports, and much more.
Learn best practices and get support help with resources from our award-winning support team.
See how PagerDuty works with our live product demo — twice a week, every week.
We've created a maturity model to assist on the journey to digital operations excellence. Take our short assessment to find out where your team falls!
Interactive, simple-to-use API and technical documentation enables users to easily try updates and extend PagerDuty.
Engage with users and PagerDuty experts from our global community of 200k+ users. Become a member, connect, and share insights for success.
Get all your PagerDuty-related questions answered by exploring our in-depth support documentation and community forums.
In part 2 of our postmortem series, we dig into how to establish a culture of continuous learning, from getting leadership on board to invoking...
PagerDuty helps organizations transform their digital operations. Learn more about PagerDuty's mission and what we do.
Meet our experienced and passionate executive team.
We are risk-taking innovators dedicated to delivering amazing products and delighting customers. Join us and do the best work of your career.
With the PagerDuty Foundation, we are committed to doing our part in giving back to the community.
This is first article of a three part series about the latest improvements to PagerDuty. Be sure to check out Part 2 and Part 3.
Today, we are proud to announce a major release for PagerDuty. We are launching not 1, nor 2 but 3 major new features:
This is a lot of news to take in all at once. Thus, we have broken up the annoucement into 3 parts. Part 1, which is the article you’re reading now, will cover the new PagerDuty integration API. Part 2 will cover the new Nagios plugin and corresponding Nagios integration guide. Part 3 will cover integrating PagerDuty with the Cloudkick cloud server monitoring system.
The new integration API allows you to add PagerDuty’s advanced alerting functionality to any system that can make an API call. The API provides a simple and powerful interface to PagerDuty and allows you to add phone, SMS and email alerting to your monitoring tools, ticketing systems, and custom software.
The only requirement to integrate PD with your systems is that your tool must be able to make an HTTP API call, or at least invoke a command-line script which then calls our API (Hint: most monitoring tools can do this).
The integration API is very simple. It allows your system to send events to PagerDuty. We support 3 event types:
Trigger events should be sent out by your systems when problems occur. They result in the creation of an incident in PagerDuty; once the incident is created, we start alerting the on-call engineer.
Acknowledge events are used to acknowledge incidents (no surprise there). Normally, you’ll ack an incident when you receive the phone call or SMS alert. We’ve added support for the acknowledge event, in case you have a monitoring system (or custom software) that sends out acks.
And finally, resolve events are used to resolve an incident in PagerDuty. This allows your monitoring systems to automatically resolve an incident in PagerDuty when the underlying problem is fixed.
To learn more about the integration API, please take a look at our API documentation here: https://developer.pagerduty.com/documentation/integration/events
After an inspiring awards event at SaaStr Annual 2018, PagerDuty is returning this year with the next installment of the Inclusion for Impact Awards. Once...
Since we opened our San Francisco headquarters in 2009, PagerDuty has experienced tremendous growth, with offices in Toronto, Seattle, London, and Sydney. Our global footprint...
600 Townsend St., #200
San Francisco, CA 94103
905 King Street West, Suite 600
Toronto, ON, M6K 3G9, Canada
1416 NW 46th St., St. 301
Seattle, WA 98107
5 Martin Place
1 Fore St,
London EC2Y 9DT
© 2009 - 2019