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A long time ago, back in the early days of 2017, we open-sourced our Incident Response Documentation, the reference point for all our internal processes...
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“It is a capital mistake to theorize before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts.”
— Sir Arthur Conan Doyle, A Scandal in Bohemia
No one should need to be convinced the value of good data. It gives you the confidence to make decisions quickly and with less risk, it allows you to measure your success, and it lets you know when you need to adjust your course. But there’s a difference between knowing the value of data, and creating a culture around it. A data-driven culture is a culture where everyone quantifies their actions as much as possible, and asks themselves how their teams are having a tangible impact on the business. It turns your entire organization into a squad of analysts. But creating a data-driven culture isn’t always easy. Here are five steps that will help you get there.
Keep in mind that a data-driven culture is all about feedback. Have a standing meeting where your team can share what their data shows, to keep track of progress as you go and to maintain a connection with data-driven results. Being transparent about what the data reveals about actions you took, which empowers everyone to start the process again.
This is a guest post by Ilan Rabinovitch, Director of Product Management at Datadog. The convergence of rapid feature development, automation, continuous delivery, and the shifting...
Dynamic Notifications are now out in the wild! With our launch today, we give PagerDuty users the power to dynamically adjust how they are notified...
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