Imagine this: An airline encounters a major IT incident in a data center that affects their ticketing system. Behind the scenes, technical responders are scrambling...by Adam Keller
July 25, 2019
Twice a Month, Every Month
Every new user should have the opportunity to learn PagerDuty best practices to ensure that they’re set up for success. While our online resources and Support Knowledge Base are available for you, we recognize that having a live training — a place to ask questions as they come up — to further assist you as you get started with PagerDuty is also very helpful. With that, we’re excited to announce that our Customer Success team will be launching PagerDuty 101, our new bi-weekly configuration and responder training!
These 60-minute trainings will be hosted twice a month and are relevant for incident responders, admins/managers & account owners. Customers who have recently purchased PagerDuty, new users who have recently been added to PagerDuty, and those who are trialing our product, can all learn how to properly set up their PagerDuty account, respond to incidents, and see if their account is following best practices.
To ensure that your PagerDuty account is well equipped to assist with any incident response actions, we’ll cover the best practice ways on how to:
Best of all, you’ll be able to ask questions during our live Q&A. We look forward to seeing you in on of our PagerDuty 101 trainings!