Today is a very proud day for PagerDuty and PagerDuty fans around the world—we rang the bell at the New York Stock Exchange to begin...by Jennifer Tejada
April 11, 2019
We’ve been introducing a lot of integrations lately, but we’re not slowing down. Today we’re excited to announce that Zendesk now integrates with PagerDuty.
Zendesk is a popular web-based ticketing system that’s flexible, lean and social. Zendesk provides simple and powerful tools for collaborating within your team. And now, with the PagerDuty integration, you can also send ticket notifications to your team, even if it’s after hours. PagerDuty lets you customize how and when each member of your team should be notified. Sounds like Nirvana to us!
Currently this is a one-way integration that lets Zendesk tickets trigger incidents within PagerDuty. Watch for additional functionality in the coming months.
Integration with Zendesk is pretty straightforward. You can find complete instructions in our Zendesk integration guide which is listed in the Zendesk app store. If you have any issues completing the installation, contact us.