Posts by Sam Lewis

DevOps

3 Steps for Handling Failure with a DevOps Mindset

Many DevOps companies embrace risk, but fear of failing is hard-wired into most of us. Here are 3 ways to handle an emotional reaction to failure...

Alerting

The Top 5 APM Tools

What are the top APM tools, and how can you leverage them to be even better? Click to learn more about how to never miss an alert and get analytics to...

Community

Communicate Better with Moxtra and PagerDuty

When you connect Moxtra to PagerDuty, you give your team a space where PagerDuty alerts can be seen by your entire team, and you can easily bring in ...

DevOps

The DevOps Democracy

Democracy: the great experiment. The voice of the people leading. The end of rigid and overbearing hierarchies. These principles have been with us for...

Alerting

Five Ways to Create a Data-Driven Culture

No one should need to be convinced the value of good data. It gives you the confidence to make decisions quickly and with less risk, it allows you to ...

Alerting

Give Silent Failures a Voice with Dead Man’s Snitch and PagerDuty

Don't let the hardboiled-sounding name of our latest integration scare you off, because this monitoring service is a great way to get notified when ...

Alerting

You Voted: Announcing the Winner of Our Alert Sound Contest #pickyourpage

After getting our exciting entries from you guys and narrowing it down to five stellar finalists, you guys all helped #pickyourpage and now, we have ...

Announcements

Voting Starts Now! Click Through to #pickyourpage

The submissions are in! Now it’s time to vote on what custom alert sound will make the cut and become the newest PagerDuty alert, available in the ...

Announcements

Automate Your Status Communication with PagerDuty and StatusCast

StatusCast is an application status page tool that allows you to proactively communicate uptime status to your end-users to improve customer ...

Announcements

Make Some Noise with Our Custom Alert Sound Contest @pagerduty @AWSreinvent #PickYourPage

We’re excited to announce our first-ever custom alert sound contest! Beginning September 21, 2015, we will accept submissions for a chance to be ...

On-Call Life

Incidents with a Volume Knob: Introducing Incident Urgencies!

We know that alert fatigue is a big concern for our users. When everything is important, nothing is important. But “non-critical” is not the same ...

On-Call Life

Why VPs Should Care About Engineer Burnout

Too many companies take the happiness of their engineers for granted. This is a huge mistake, especially since engineers are doing important work for ...

Alerting

The Most Adorable On-Call Tale There Ever Was…

One day, Ethan, whose dad works at Altiscale, heard a sweet song. It was an infectious tune; he couldn’t get it out of his head. Over and over, he ...

Alerting

Do You Need Your Ticketing System for Real-Time Incident Management?

Using ticket systems can be fraught with issues: a clunky workflow, mired in process, means that users can’t always move and adapt quickly. While ...

Community

Three Ways to Ramp Up Your Enterprise IT Operations Management

As indicated in a survey conducted by Forrester Research, a well-constructed IT Operations management system provides fast alert notification, keeps ...

Announcements

PagerDuty Customer Support & Advocacy Team Wins Stevie® Award

We are delighted to announce that our Customer Support and Advocacy team won the Silver Stevie® Award in the Customer Service Department of the Year ...

Alerting

New Updates to Advanced Analytics

We’re pleased to announce improvements to our reporting capabilities that enable teams to gain even greater insight. Now, teams can optimize their ...

Announcements

PagerDuty + Opsmatic = Faster incident resolution

Opsmatic provides real-time visibility of any change to the live state of your infrastructure and intelligently alerts you before trouble begins. The ...