Turn any signal into insight and action. See how PagerDuty Digital Operations Management Platform integrates machine data and human intelligence to improve visibility and agility across organizations.
Check out the latest capabilities we released.
Flexible schedules, escalations, & alerting
Automated, best practice incident response
Powerful context & noise reduction at scale
Quantify real-time business & technical impact
Improve with modern, prescriptive insights
Over 300 Integrations
Discover DevOps best practices with our library of webinars, whitepapers, reports, and much more.
Learn best practices and get support help with resources from our award-winning support team.
See how PagerDuty works with our live product demo — twice a week, every week.
We've created a maturity model to assist on the journey to digital operations excellence. Take our short assessment to find out where your team falls!
Interactive, simple-to-use API and technical documentation enables users to easily try updates and extend PagerDuty.
Engage with users and PagerDuty experts from our global community of 200k+ users. Become a member, connect, and share insights for success.
Get all your PagerDuty-related questions answered by exploring our in-depth support documentation and community forums.
This month is a big month for PagerDuty—we turned 10 on February 18! I never imagined we’d reach this milestone, honestly. A lot of Dutonians...
PagerDuty helps organizations transform their digital operations. Learn more about PagerDuty's mission and what we do.
Meet our experienced and passionate executive team.
We are risk-taking innovators dedicated to delivering amazing products and delighting customers. Join us and do the best work of your career.
With the PagerDuty Foundation, we are committed to doing our part in giving back to the community.
On the evening of Friday, June 29th, Amazon Web Services (AWS) experienced a major outage at its North Virginia location due to a loss of power. This outage, the second in June, affected numerous AWS customers who use PagerDuty. As PagerDuty is also an AWS customer, we are pleased to inform you that we were able to “weather the storm” and did not suffer from any downtime.
As we strive to keep our level of customer support and transparency at its highest level, we would like to briefly recap the evenings events, what we did to resolve, and what we are continuing to do to ensure that your alerting services through PagerDuty are uninterrupted to the best of our ability.
At 8:06pm (Pacific time) on Friday, June 29th, our system noticed an unusual spike of alerts occurring across the PagerDuty platform. According to Amazon’s own analysis “Approximately 7% of the EC2 instances in the US-EAST-1 Region were in the impacted Availability Zone and impacted by the power loss.”
Notable alert spikes which made us aware of the AWS event are below:
~20x increase in traffic due to AWS outage. (The second spike coincides with the addition of a leap second into UTC and is likely unrelated).
As mentioned in our June 18th blog post, after the first AWS outage in June of 2012, we have done, and are doing, the following to ensure the availability of PagerDuty to our customers:
Migrated data centers off of AWS US-East and into US-West:
This data center migration was performed on June 19th, 2012. The purpose of this migration was to de-correlate our failures from those of our customers. In other words, it’s obviously not a good idea for us to run on the same infrastructure as a large percentage (over 20%) of our customers. Thus, we moved off of US-East.
We at PagerDuty take all matters related to the availability of our services very seriously. If you have any questions or concerns, please do not hesitate to contact us at firstname.lastname@example.org.
Voices wield power. Staying silent is not an option. We must speak up and honor those who do. October is National Domestic Violence Awareness Month,...
“Chaos Engineering is the discipline of experimenting on a distributed system in order to build confidence in the system’s capability to withstand turbulent conditions in...
600 Townsend St., #200
San Francisco, CA 94103
905 King Street West, Suite 600
Toronto, ON, M6K 3G9, Canada
1416 NW 46th St., St. 301
Seattle, WA 98107
5 Martin Place
1 Fore St,
London EC2Y 9DT
© 2009 - 2019