HumanOps, Reliability, Use Cases & Solutions
Using Real-Time Operations to Save Lives
Voices wield power. Staying silent is not an option. We must speak up and honor those who do. October is National Domestic Violence Awareness Month,...
HumanOps, On-Call Life, Operations Health
The State of Operations Health in the World of DevOps
At PagerDuty, we believe the best way to truly understand the health of your employees is to leverage the real-time human data that is already...
DevOps, HumanOps, On-Call Life
5 Ways to Improve Team Health With Effective On-Call Handoffs
“You code it, you own it” means engineers are called when the software and systems they’ve built fail in production and it’s their responsibility to...
DevOps, HumanOps
#HugOps in Practice: Empathy Skills for DevOps
We think we’re doing the whole DevOps thing right — new hires can deploy on day one, Travis CI is humming along, and we own the code we ship. But then something breaks, something doesn’t go according to plan, tempers flare up, and all that warm, fuzzy collaboration seems to evaporate. What’s going on? What happened to #HugOps?