DevOps

DevOps for Omnichannel Retailers

The battle between e-commerce and retail companies is converging as more retailers like Walmart look to augment their brick and mortar presence with ...

Best Practices & Insights

When an Incident Strikes: Comms Best Practices

As every business evolves into a digital business, and micro-moments matter more than ever to both revenue and brand equity, the need for effective ...

Best Practices & Insights

How Customer Success Uses PagerDuty

Like many Customer Success teams, we work closely with Sales to help support our customers. We receive a variety of requests from the Sales ...

Collaboration

Incident Response: Protecting Your Brand and Reputation From the Get Go

Customers are loyal to companies with whom they feel a shared set of values. So when an unexpected event strikes a company, the resulting upheaval ...

Financial Services

Incident Response Dictates Financial Services Customer Perception

Financial institutions most often suffer the greatest consequences of a security breach because, as the infamous bank robber Willie Sutton once said...

Best Practices & Insights

Incident Management for Regulated Industries

Being on-call is already a demanding and sometimes very unforgiving responsibility. If you are working in a regulated industry, however, the demands ...

Incident Management & Response

How Retailers Can Prevent Downtime with Incident Management

In recent years, it feels as if many major brands have suffered major infrastructure failures during one of the busiest holiday shopping days — ...

Security

The Secure Developer: Keeping PagerDuty Secure

A few weeks ago, the PagerDuty security team sat down with Guy Podjarny from The Secure Developer for a discussion on our security philosophy and a ...

Security

A Security-First Culture for Better Cloud Security and Faster Incident Management

Last month, PagerDuty and Threat Stack came together in Seattle to co-host a workshop — “Incident Management in the 21st Century”. As Threat ...