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PagerDuty Certified for CA UIM

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CA Technologies is a pillar of the tech industry. They are an organization that has helped thousands of companies globally manage their infrastructure to meet the needs of employees and customers.

CA offers a solution called CA Unified Infrastructure Management (UIM), which helps IT Ops teams optimize operational efficiency by eliminating the complexity, cost and hassle of having to use and integrate multiple IT monitoring tools. With CA UIM, IT Ops teams can optimize service levels across on premise and cloud based infrastructures and deliver the critical apps and services needed to keep the business running.

Certified CA UIM Integration

At PagerDuty we realize how important CA UIM is for organizations globally, and recognize the dependency IT Ops teams have on the platform. For that reason, I’m proud to announce the immediate availability of the new Certified CA UIM Integration.

The new integration provides IT Ops teams with a view across their infrastructure to help reduce incident response times and improves availability.

The certified CA UIM Integration enables customers to:

  • Use PagerDuty as a hub for operations teams to centralize, classify, and enrich events coming from CA UIM.
  • Allow incidents to be acknowledged, delegated, and resolved in either system.
  • Create notes in PagerDuty and have them associated with an alert in CA UIM.
  • Leverage PagerDuty’s multi-channel alert notification services, including the mobile app, email, SMS and phone for the ideal frequency and re-routing notification methods.

 

With the new CA UIM integration, IT Ops teams now have everything they need to deliver an environment to meet the demands of the business.

At PagerDuty we offer over 150 integrations for ITOps, DevOps, ChatOps, and ticketing tools to help you keep your services running and customers happy. If you’re new to PagerDuty, sign-up for a free trial and see how in minutes you can resolve incidents faster than ever before.

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