New Relic Integration with PagerDuty

by David Hayes February 29, 2012 | 2 min read

New Relic logo

We are very excited to announce a new integration with New Relic. As with all of our integrations, once you hook up New Relic to PagerDuty, you’ll be able to set up phone, SMS and email alerts for critical issues with your web application stack (as monitored by New Relic). However, we’ve worked hard to make the process of hooking up the two accounts very easy: in fact, you can do it in less than a minute. Our handy step-by-step guide will walk you through the process.

Some of you may have already been using PagerDuty for New Relic alerts by forwarding alert emails from NR into PD. Our new API-based integration is much better: New Relic can both create and resolve incidents in PagerDuty. That means once an outage is resolved, there’s no need to go into PagerDuty to manually resolve the associated incidents; they’re automatically resolved when New Relic detects the problem is fixed.

Just in case you haven’t heard of New Relic (really?), they’ve built an awesome web application performance tool that works with most of the popular web stacks, including Ruby on Rails, Java and .NET. In addition to webapp performance, New Relic also monitors your servers and end-user performance. We use them at PagerDuty to monitor the performance of our front-end web stack and we’re definitely big fans of the product.

Integration Details

The integration is super-simple to set up. In New Relic, click on “Account Settings” and then “API + web integrations” and you’ll notice a PagerDuty tab and a large green “Alert with PagerDuty” button. Just click the button and you’ll be guided through the integration process. You can also refer to our integration guide for the step-by-step rundown.

Update (10/25/2012): 
PagerDuty is now featured on New Relic Connect as one of their integration partners. Learn more about how PagerDuty integrates with New Relic by visiting:

Update (6/12/2013):
Existing PagerDuty customers get New Relic Standard for free! Getting started only takes a few minutes. Just head over to New Relic and sign-up for an account.