PagerDuty’s New Mobile Incident Management App: Optimized for Speed & Usability

PagerDuty’s New Mobile Incident Management App: Optimized for Speed & Usability

PagerDuty_Mobile_App

Download for iOS or Android

Since the early days we have been focused on improving incident management on-the-go. When your IT monitoring tool finds a problem in your app, server or website, PagerDuty offers phone call and SMS alerts to reach you anywhere in the world.

Our new mobile app truly makes PagerDuty a mobile incident management platform designed to get your teams responding to incidents quickly. The mobile app is great for those moments when you may be distracted or asleep in the middle of the night when an incident occurs.

Receiving push notifications is a great way to speed up your team’s response times to incidents. For no additional cost, push notifications can be received anywhere in the world that has wi-fi or a cellular connection. By adding redundancy, you won’t have to worry about dropped calls or delayed SMS messages, like the three day late “Happy New Years” text.

Incident Management Anywhere There’s Cellular Service or Wi-Fi

At a glance, you can visually check the status of your app using the new Global Status Indicator. Or if you’re on-call quickly acknowledge, resolve or re-assign incidents with just a swipe and tap of your finger with our app’s intuitively designed navigation.

The new app is more than an improvement on it’s previous version it’s a complete reimagination. Check out the video below to see the PagerDuty mobile app in action:

Early Customer Reactions

We’d also like to thank all of our customers that gave us awesome feedback during the initial launch of our first app and recent public beta. A lot of the input we received influenced the launch version of our app and we will continue to iterate on the app over the upcoming weeks and months.

Incidents occur when I am away from my desk, so the new PagerDuty mobile application makes it easy for me to manage incidents on-the-go. I can acknowledge and re-assign incidents with a few clicks and lower my MTTR. – Rob Cameron, Principal Engineer – Cloud DevOps, NetSkope

Great way to stay alert. The October 2013 update is awesome. The mobile app is now fully functional. Great work guys. Been a fan of the service for 3 years. – Stan Sorochan, EPAM Systems

New version is way better. The new version fixes usability. Great update! – Guilherme M. Nogueira, INRIA

We’re always listening to our customers’ feedback. If you have any thoughts about the new app shoot us an email at support@pagerduty.com.

Download the New Mobile App

If you haven’t already updated to our latest app you can download it on Apple’s App Store or Google Play as a free addition to your PagerDuty account.

 

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  • Posted at 10:10 am, November 11, 2013

    +1 vote for windows phone

  • Posted at 10:10 am, November 11, 2013

    +1 vote for windows phone

  • Posted at 10:10 am, November 11, 2013

    +1 vote for windows phone

  • Posted at 7:31 am, June 19, 2014

    +1 vote for Window Phone

  • Posted at 7:31 am, June 19, 2014

    +1 vote for Window Phone

  • Posted at 7:31 am, June 19, 2014

    +1 vote for Window Phone

  • Posted at 12:27 am, November 5, 2014

    +1 vote for windows phone app.

    • Posted at 5:21 am, December 20, 2014

      +1 windows phone.

  • Posted at 12:27 am, November 5, 2014

    +1 vote for windows phone app.

    • Posted at 5:21 am, December 20, 2014

      +1 windows phone.

  • Posted at 12:27 am, November 5, 2014

    +1 vote for windows phone app.

    • Posted at 5:21 am, December 20, 2014

      +1 windows phone.

  • LittleB69
    Posted at 8:22 am, November 7, 2014

    +1 vote for windows phone

  • LittleB69
    Posted at 8:22 am, November 7, 2014

    +1 vote for windows phone

  • LittleB69
    Posted at 8:22 am, November 7, 2014

    +1 vote for windows phone

  • Mihai Caraman
    Posted at 4:06 am, November 14, 2014

    +1 windows phone

  • Mihai Caraman
    Posted at 4:06 am, November 14, 2014

    +1 windows phone

  • Mihai Caraman
    Posted at 4:06 am, November 14, 2014

    +1 windows phone

  • Posted at 1:08 pm, August 10, 2015

    +1 for Windows Phone

  • Steven Curl
    Posted at 12:52 am, February 3, 2016

    Needs more pluses, just build a UWP app!

  • PagerDuty
    Posted at 1:14 am, February 10, 2016

    test

  • Posted at 7:43 am, September 6, 2016

    Windows Phone please.

    • Lisa Thompson
      Posted at 7:43 am, March 3, 2017

      Hi! Thanks for submitting your feedback. We will go ahead and add you to a feature request. If you have any additional feedback, or any questions, feel free to reach out to support@pagerduty.com.

  • Ed Courtenay
    Posted at 8:20 am, October 13, 2016

    +1 for Windows UWP app (desktop and phone); having a desktop based version of the app would be so much more convenient than having to fish my phone out of my pocket every time an alert comes in, and if it’s UWP then it’ll work on both my desktop system and my phone.

    • Lisa Thompson
      Posted at 8:57 am, October 13, 2016

      Hi Ed! We will add you to a feature request for a desktop and phone app. If you have any additional feedback, or any questions, feel free to reach out to support@pagerduty.com.

  • Anushka Dissanayaka
    Posted at 11:58 pm, March 2, 2017

    Windows Phone App Please..

  • Jano Simicka
    Posted at 6:11 am, May 8, 2017

    +1 vote for Windows phone