Helping Communities Respond Fast and Resolve Faster During COVID-19

by Olivia Khalili March 19, 2020 | 3 min read

At PagerDuty, supporting our customers, employees and their families, and our community is our top priority in times of hardship. As our CEO Jennifer Tejada shared earlier today, we are taking steps to help healthcare organizations around the world more effectively coordinate and respond to COVID-19 with a offer of 20 free Team licenses for new and existing healthcare customers.

Why This Matters

Now, more than ever, healthcare organizations need to be on—in other words, they need to be up and running as efficiently and reliably as possible. PagerDuty’s platform can help healthcare organizations respond via digital solutions to support effective and timely monitoring of COVID-19 infections and response, and centralize data to provide visibility to Emergency Operations Centers. Providing this support enables healthcare providers to continue to provide consistent and uninterrupted routine care, which is essential for maintaining long-term community health.

Additionally, we have donated to the Silicon Valley Community Foundation’s COVID-19 Response Fund, the CDC Foundation, and the UN Foundation / WHO COVID-19 Solidarity Response Fund. Each of these organizations plays a unique role in the massive required effort to keep the world safe. This includes preparing for and responding to the COVID-19 crisis by rapidly detecting cases and stopping transmission of the virus. It also means caring for those directly affected, as well as for the most at-risk, who face lost employment and essentials such as food and housing.

These contributions underline the Fund’s commitment to Time-Critical Global Health to connect communities to essential medical care, and will help improve speed and coordination, which are vital to the containment and treatment of COVID-19, as well as support the immediate and ongoing health of local communities globally.

Our Commitment to the Community

When we took the Pledge 1% in September 2017, we committed one percent each of product, employee working time, and company equity to accelerate the work of nonprofit partners around the world—and in response to the COVID-19 crisis, we continue to stand by our community by:

These are unprecedented times, and we all must do our part to help contain the spread of the virus to protect the most vulnerable in our communities. Our hearts go out to all those affected by COVID-19, and we are thankful to all healthcare providers working on the front lines of this crisis.