PagerDuty Blog

With a little inline help from my friends

We are absolutely spoiled in terms the technical competence of our users, so sometimes it’s difficult for us to imagine that anyone would need help inside our product. But now, thanks to the work our support team has been doing on the knowledge base, we’re going to start exposing context sensitive help on every page.

This is very much a work in progress, and we’ll continue adding documentation — I’ll be watching which pages people ask for help with and prioritize them, and you can continue to email us at