A war room is a place (either in-person or virtual) where responders and stakeholders can gather to work through a major incident. When a major…

| In CI/CD, DevOps

Your customers are waiting. They’re eagerly anticipating much-needed changes to your application, and you don’t want them to wait any longer. Enter Continuous Deployment. Continuous…

| In Agile

Introduction As described by the Scrum Guide, a Scrum is a framework or working container for developing and sustaining complex products whose principles can be…

| In Agile

What exactly do software teams mean when they speak about agile thinking? Is agile the same as Scrum Theory, or Kanban? Where do various agile…

| In CI/CD

A pull request – also referred to as a merge request – is an event that takes place in software development when a contributor/developer is…

| In ITOps

What is Deep Packet Inspection (DPI)? In Star Trek, when a crew member would call to be “beamed up” or transported to and/or from their…

| In Engineering

Chaos engineering and resiliency are tightly coupled. While Chaos Engineering may sound like a bad oxymoron, its concepts have built the invisible essence and swift…

| In ITOps

In IT, teams are responsible for maintaining a vast number of what are known as IT assets. IT assets include just about every tangible and…

| In CI/CD

In software development, a deployment pipeline is a system of automated processes designed to quickly and accurately move new code additions and updates from version…

| In ITOps

In tech, a service is nothing without its users. What is Spotify without any listeners, or Twitch without any streamers? Today’s user is well-informed and…

| In ITOps

Version control is how production teams track and manage all changes made to the source code throughout the lifecycle of a product or project. Different…

| In Agile

What Are Scrum Artifacts? As our technology systems and projects continue to evolve in both size and complexity, scrum meetings and agile methodology have become…

| In CI/CD

In the world of application development, being able to quickly respond and adapt to customer feedback and rapidly deploy new features and updates is key….

| In ITOps

Every tech company providing a service, whether it be free or paid, shares one similar objective: Deliver the best possible experience in order to attract…

| In CI/CD

IT organizations around the world are jumping on the DevOps bandwagon—and rightfully so. Combining workflows and opening up collaboration between development and operations teams (DevOps)…

| In AIOps, ITOps & Modern Ops

DevOps brought a more collaborative and efficient workflow to the tech world. With the integration of AIOps, automation was taken a step further, using artificial…

| In Agile

Keeping track of every little task and to-do item within a production cycle is no small feat. Today’s technology and development teams are responsible for…

| In Incident Management Best Practices

In a world where digital experiences are now a top priority in many industries,, a solid, well-thought system for incident management could be the difference…