ChatOps

Discover how ChatOps and real-time collaboration drive faster incident response and boost team productivity.

ChatOps, Incident Management & Response, News & Announcements, Operations Cloud, Product

PagerDuty’s Slack App: New Incident Management Capabilities

[Edited on July 1, 2026 with the latest updates] We’ll be rolling out new Slack capabilities to eliminate more manual toil from your incident workflow:...

Cristina Dias

5 min read

Best Practices & Insights, ChatOps, Incident Management & Response

Why Dedicated Incident Channels are the Modern Standard for Slack-Based Incident Response

Where do your teams go during a critical incident? For distributed teams, that war room is a channel in Slack or Microsoft Teams. The question...

Cristina Dias

4 min read

Best Practices & Insights, ChatOps, Digital Operations, Incident Management & Response

Why comparing PagerDuty to incident.io is a losing game

Here’s the truth: you can’t compare tools that are solving fundamentally different problems. incident.io is still playing the break-fix game. Their homepage claim (“move fast...

Débora Cambé

7 min read

Monthly Product Drops

Monthly Product Drops

Operational Integrity at FOX

FY26 Impact Report

PagerDuty on Tour

ChatOps

PagerDuty’s Slack App: New Incident Management Capabilities

Why Dedicated Incident Channels are the Modern Standard for Slack-Based Incident Response

Why comparing PagerDuty to incident.io is a losing game