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On June 28th, 2017, we marked four years of performing “Failure Fridays” at PagerDuty. As a quick recap, Failure Fridays are a practice we conduct weekly at PagerDuty to inject faults into our production environment in a controlled way, and without customer impact. They’ve been foundational for us to verify our resiliency engineering efforts.
Over the years, our process has evolved, sometimes following Chaos Engineering principles, sometimes not. But the constant of Failure Friday has always been to help us identify and fix problems before they impact our customers. Here are a few milestones from our journey, and some of the lessons we learned:
Going back through our Failure Friday records, here’s a few metrics from June 28th, 2013 to June 28th, 2017:
Injecting failure and continuously improving our infrastructure has not only helped us deliver better software, but also build internal trust and empathy. Stress testing our systems and processes helps us understand how to improve our operations — and you can do it too.
This blog was co-authored by myself and Simon Darken. Once a year, PagerDuty’s SREs get together for a three-day, in-person offsite. With the team spread...
At the latest PagerDuty Connect event in Toronto, DevOps expert Arthur Maltson shared a recent story about chaperoning his daughter’s school field trip to a...
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