In February, we launched On-Call Handoff Notifications so you never forget that you are on-call, missing an alert!
By popular demand, we’ve tweaked this feature to let you decide when you want to be notified of your shift, up to 48 hours before your shift begins.
From your profile page in PagerDuty scroll down to On-Call Handoff Notification Rules. Simply select the hours before your shift before or ends to get notified and select your notification method.
Are you a bit of a snoozer? And need to be reminded multiple time. No problem, you can set up to 10 On-Call Handoff Notification Rules.
Pro Tip: When deciding when you get notified on your shift, take a glance at your schedule to see when you typically go on call. If your shift switches in the morning, you may not want to set your notification to needless wake you up in the middle of the night.