It’s Coming: PagerDuty Summit ‘17

by Priya Sony July 20, 2017 | 4 min read

It’s official, we’re thrilled to share that PagerDuty Summit ‘17 will be hosted in San Francisco from September 5-7 at Pier 27. Here’s everything you need to know about the event.

Ops Reimagined

We know the struggle. Operations is no joke; and getting it right is nothing short of mission-critical to keeping your app, service, and your business up and running. When something goes wrong, your customers’ experience is negatively impacted and their trust in your ability to deliver is tested. And that’s just external impact. When it comes to your team, frequent unplanned work from having to troubleshoot issues can threaten your team’s job satisfaction.

It’s time for operations to be totally reimagined. Operations shouldn’t be just about keeping the lights on, it needs to become the foundation that allows us all to do our best work, to constantly improve, and to focus on how to increase the pace of innovation without sacrificing reliability.

Enter PagerDuty Summit. PagerDuty Summit ‘17 will empower you to transform your operations and orchestrate better coordinated business response to issues of any scale. Whether you’re in development, IT operations, customer support, or if you’re an executive, Summit will give you insights on how to build your business of tomorrow with best practices and cutting edge technology so you can deliver amazing customer experiences.

So, whether you’re coding or keeping your business’ infrastructure humming — join us at PagerDuty Summit to learn exactly what you need to know to reimagine operations for future innovation.


So. Much. Content.

Whether you’re on the ground focusing on DevOps or ITOps, or leading a team, we’ve got a ton of content in store for you.


Learn the latest tips and tricks from experts in the DevOps community and walk away with ideas you can implement today around how to scale, maximize release velocity, and deliver and own more resilient services.


When the cost of digital issues is greater than ever before to your brand, customers, and people, operations must evolve to play a more important role. It’s no longer enough to react to issues — you must lead.

Introducing PagerDuty University

You asked, we answered. This year we’re bringing hands-on training to Summit! We’re rolling out PagerDuty University, a set of courses aimed at providing you in-depth training on achieving optimal results — whether you’re dealing with major incidents or trying to improve day-to-day on-call life. You’ll walk away with actionable insights that you can start implementing right away.

We’re offering two dynamic courses:

Owning Incident Response: Learn how best-in-class organizations manage major and minor incidents using best practices along with PagerDuty to resolve incidents effectively.

  • Sessions include:
    • Incident Response Fundamentals
    • Incident Response in PagerDuty
    • $#it Happens Incident Response

Improving On-Call Life: Get the most out of PagerDuty and set yourself up for long-term success by configuring PagerDuty the optimal way for your business.

  • Sessions include:
    • PagerDuty Best Practices
    • PagerDuty Extensibility
    • Managing the Noise

*Seats are limited! Register early to save your spot.

PagerDuty Community Breakathon

We break it, you fix it!

It’s fun to break things, but it’s also fun to figure things out. Our four-hour Breakathon combines these two into one.

The Breakathon consists of several scenarios, starting with simple stuff and progressing to ever more complex failures. Teams will compete to correctly diagnose and fix the problems with some typical services and applications. The team to resolve all incidents first will win some awesome prizes. Bring your own team or join others at the event!

Post Breakathon, we’re hosting a Happy Hour with PagerDuty engineers. Excited? Register now! We’re looking forward to seeing you!

Date: Wednesday, September 6th
Agenda: 3:00 – 7:00 PM
PagerDuty Offices
600 Townsend St, Suite 200
San Francisco, CA 94103

This is an event you won’t want to miss. Register now!

The internet is already excited — you should be too.


Follow us on twitter @PagerDuty for the latest updates and news on Summit 2017 speakers, sessions, special events, and more!