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“How do you keep blameless retrospectives truly blameless?”

“What are one or two key practices that many organizations don’t do, but would help them drastically improve the value they get from their postmortem process?”

“How do you encourage members of the team, specifically within SRE, who weren’t on shift during an incident to become engaged and interested in helping drive outcomes?”

J. Paul Reed took questions from the PagerDuty Community, and sat down with Eric Sigler to answer a few of them.

Paul is an internationally recognized speaker on DevOps, release engineering, and operations complexity. He’s written articles for O’Reilly, DZone, and Atlassian and is the author of DevOps in Practice.

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