PagerDuty Summit 2018: From Ops to Opportunity

by Evelyn Chea September 12, 2018 | 2 min read

PagerDuty Summit 2018, our annual conference and one of the biggest DevOps conference of the year, officially kicked off today at the iconic Westin St. Francis hotel on San Francisco’s Union Square. From inspiring keynotes and informative breakout sessions, to an ice cream bar and happy hour, over 800 thought leaders, DevOps enthusiasts, and members of the PagerDuty community came together for a day of learning and networking.

General Session Highlights

Our Chief Commercial Officer Howard Wilson started the General Session by welcoming the audience and unveiling the theme for PagerDuty Summit 2018: From Ops to Opportunity.

The impressive lineup of keynote speakers—including Gap CTO Rathi Murthy, Box CEO Aaron Levie, Futurist Ray Kurzweil, and Adaptive Capacity Labs Founder John Allspaw— shared their myriad experiences, from growing a startup and rethinking current approaches to incident management, to the future of artificial intelligence and how to use PagerDuty enable engineers to do what they do best.

But that’s not all: Our CEO Jennifer Tejada took the stage to talk about the increasing importance of real-time operations in today’s always-on, always-available world and announced the launch of several new products, including Event Intelligence, Visibility, and Analytics.

Breakout Sessions

Featuring 12 breakout sessions across product, value, and technical tracks, speakers from companies like Funding Circle, Fitch Ratings, Stitch Fix, Xero, and many others shared best practices surrounding incident response, DevSecOps, and the importance of chaos engineering so that teams can respond faster and more effectively.

Breakathon and PagerDuty University

But that’s not all: On September 10, we officially launched PagerDuty University (PDU), our customer training program that provides technical training to current and prospective customers on how to make the most of the PagerDuty platform. We also hosted our annual Breakathon, which had 107 participants and 28 teams—Reddit’s infrastructure team, “You Snoos, You Lose,” took home the grand prizes: Nintendo Switches and Apple iPads!

This is just day one—we have another full day of sessions, hands-on learning, and fun in store for day two, so stay tuned!