Etsy occasionally runs an engineer exchange program, where they trade engineers with another tech company to give both organizations insight into what the other does differently. PagerDuty was their most recent participant, and in May, I had the pleasure of spending a week at Etsy’s office in Brooklyn. I learned from their practices, observed what they were doing well, and gained insight into their team dynamics. Etsy has an amazing culture, and I observed the customs they put into place to maintain their environment of empathy, autonomy, and learning. It was a great example of the traditions a company can foster to maintain a productive and happy work environment.
Opsmatic provides real-time visibility of any change to the live state of your infrastructure and intelligently alerts you before trouble begins. The recent addition of Assertions gives you a precise way to check and enforce policy across all your hosts. It’s only natural that Opsmatic has partnered with PagerDuty to ensure flawless alerting and effective incident collaboration. PagerDuty’s operations performance platform ensures that the right people on your team get alerted and can resolve incidents before they become emergencies.
We recently sat down with Shawn Motley, Senior DevOps Engineer at Virtuoso, to talk about his experiences with PagerDuty and the Event Enrichment Platform (EEP). Virtuoso is a travel portal for high-end clients, with over 200 employees and 8 web properties. When Virtuoso began focusing on their DevOps initiative 7 months ago, they were receiving thousands of events every 24 hours, the majority of which were noise. Learn how they reduced their alert volume by 94% in 3 weeks with PagerDuty and Event Enrichment by following 3 easy steps.
With CloudMonix’s core objective of simplifying, streamlining and automating routine or complex tasks for Cloud System Administrators and IT Professionals – we are always on look to improve the way we deliver our services. That’s why we have partnered up with PagerDuty, to deliver instant alerts and notifications on PagerDuty’s leading Incident Management platform.
When it comes to monitoring the health of your IT system, the team at Boundary lives by the philosophy that every second counts. Rather than letting data slip through the cracks at five- or even one-minute intervals, Boundary provides real-time monitoring of servers, platforms and apps for IT and DevOps teams with one-second resolution. We’re excited to announce an integration with PagerDuty to help teams resolve infrastructure incidents even faster.
We love PagerDuty and are big users ourselves. We love the ease of integration with our other platforms. We love the scheduling and overrides. We love the per-service escalation groups. We love the sound of our default alert setting, the sad trombone (Though, the more we think about it, “love” isn’t the right word on that last one. That infernal trombone wakes up our team to let us know there is trouble in the Cloud. We dread that trombone).
Application Performance Monitoring (APM) systems like AppDynamics can provide incredibly rich information about what’s happening with your IT infrastructure, and can identify performance issues before they create big problems. However, this information is only as good as your ability to respond to it. PagerDuty can extend the capabilities of AppDynamics Alert & Respond policies to ensure incidents are noticed, responded to, and fixed quickly.
Today we’re announcing the integration of PagerDuty with Webmon, a website monitoring and escalation service that lets you be the first to know when an online service goes down.
When your service goes down, there’s no time to waste. With sweaty palms and an elevated heart rate, you need to figure out what’s wrong, all while communicating your status to your users. Coordinating with your team is complex enough – there’s no room for unnecessary actions. This is where Flowdock’s new and greatly improved PagerDuty integration comes into play.
We, as IT professionals, have ever-expanding access to more accurate Ops telemetry. With this data, we have an incredible amount of visibility into what’s going on. However, more information isn’t always a good thing when it comes to alerting. You can definitely have too many alerts, and alert fatigue is a growing problem among Operations teams. More detailed telemetry isn’t bad; it’s just that much of this information is generally better suited for forensics rather than alerting. Event Enrichment and PagerDuty team up to help you battle alert fatigue.