Our customers and community are very important to us, and to maintain the transparency that is essential to keeping your trust, we wanted to tell...
4 min read
Last week, we sponsored a booth and participated with all of ServiceNow’s awesome partners at Knowledge 15 in Las Vegas! ServiceNow is a a powerful platform-as-a-service for IT teams. We heard success stories from customers who use PagerDuty to enhance their ServiceNow experience.
2 min read
No matter what team you’re on, PagerDuty helps you resolve incidents faster. DevOps involves collaboration across multiple teams for better reliability and quality assurance. Having a central, shared tool like PagerDuty to manage incidents across the company makes that collaboration a heck of a lot simpler. Our new team organization feature makes it even easier for different teams like Operations, Development, and Customer Support to work together. Here’s how
2 min read
Last year, we launched Single Sign-On (SSO) to make it easier and more secure to manage your PagerDuty users. We’re excited to add Google Apps as an SSO partner alongside Okta, OneLogin, Ping Identity, Active Directory, and more. Get the details in this post.
2 min read
This is the first post in our series on how you can use data to improve your IT operations. The second post is on about best...
5 min read
Since we launched on-call handoff notifications, lots of our customers have used them to be notified about their on-call responsibilities to make sure they never...
Constant validation is an essential piece of PagerDuty’s security methodology – and it takes place by way of continuous monitoring and alerting. A robust monitoring...
This is the second post in a series about how we manage security at PagerDuty. To start from the beginning check out, How We Ensure...
Our new version of the iOS and Android mobile apps makes push notifications even better. We’ve seen the use of push notifications increase since we...
In our quest to bring better and more functionality to our iOS and Android mobile apps, we will soon be releasing a new version that...
3 min read
In its simplest form, website monitoring is the process of testing and verifying that end-users can can actually use your service. There are several great...
Since we launched our Multi-User Alerting feature last week we’ve received a lot of good feedback and have seen high adoption across the board. Multi-User...
4 min read
PagerDuty escalation policies just reached the next level (pun intended). You can now add up to 10 team members to each level of your policies...
“With PagerDuty we have be able to consolidate our alert stream” – Chris Peters, Operations Lead at Expensify “I can’t imagine life without PagerDuty. Having...
3 min read
Whenever we meet someone the first question we are asked is what we do for a living. We are always on the job, even though...
Knowing your on-call status is more important than knowing if it’s raining outside. Unlike dealing with the drizzle that’s passed over San Francisco recently, if...
This is a guest blog post from Katie Newland. It’s a reaction to her spouse receiving PagerDuty notifications at inopportune times and how her spouse’s...
We get it. You hate getting alerts. As Jason Floyd, Senior DevOps Manager at Real Networks put it, “I love you and I hate you. PagerDuty...
3 min read