Turn any signal into insight and action. See how PagerDuty Digital Operations Management Platform integrates machine data and human intelligence to improve visibility and agility across organizations.
Connect insights to real-time action by aligning teams through the shared language of business impact.
Check out the latest products we’ve been working on—including event intelligence, machine learning, response automation, on-call, analytics, operations health management, integrations, and more.
Digital Operations Management arms organizations with the insights needed to turn data into opportunity across every operational use case, from DevOps, ITOps, Security, Support, and beyond.
Over 300 Integrations
Discover DevOps best practices with our library of webinars, whitepapers, reports, and much more.
Learn best practices and get support help with resources from our award-winning support team.
See how PagerDuty works with our live product demo — twice a week, every week.
We've created a maturity model to assist on the journey to digital operations excellence. Take our short assessment to find out where your team falls!
Interactive, simple-to-use API and technical documentation enables users to easily try updates and extend PagerDuty.
Engage with users and PagerDuty experts from our global community of 200k+ users. Become a member, connect, and share insights for success.
Get all your PagerDuty-related questions answered by exploring our in-depth support documentation and community forums.
In a world where everything comes down to moments of truth, teams must respond to issues and opportunities in seconds. Rising customer expectations demand real-time...
PagerDuty helps organizations transform their digital operations. Learn more about PagerDuty's mission and what we do.
Meet our experienced and passionate executive team.
We are risk-taking innovators dedicated to delivering amazing products and delighting customers. Join us and do the best work of your career.
With the PagerDuty Foundation, we are committed to doing our part in giving back to the community.
I recently joined the PagerDuty sales team as the Director of Strategic Accounts. You have to admit the name “PagerDuty” is quite unique as it paints a picture of how quickly technology has evolved over the last two decades. We’ve gone from on-call engineers carrying blocks of plastic to know when to resolve issues, to using advanced event correlation to know there might be downtime before it even occurs. Building upon its history in event orchestration and moving into event intelligence, you get the sense of, “Hey! This company might be onto something big!,” and I believe it is with our strong leadership, killer product and growing market opportunity.
Before joining PagerDuty, I had the fortune of working for a company called Splunk, another funny name. My decade long position there allowed me to have thousands of interactions with amazing people at some of the largest and most innovative companies and partners around the world. Splunk created a disruptive technology that gave operations and engineering teams better visibility into their environments and then morphed into, “The Enterprise Platform for Operational Intelligence.” Based on my experience there, I’ve seen what innovation and disruption feel like. PagerDuty has that feeling too as I interact with our customers, who believe in our product and find it critical to their success when it comes to delivering and maintaining critical digital services for their customers. This leads me to the market opportunity and why we’ll see success in 2017 and beyond.
Today, the new corporate focus is on digital transformation by way of what Gartner calls bimodal IT or others might call two-speed IT. What does this mean? Revenue streams are increasingly dependent on the underlying technologies to work seamlessly, so customers receive the best possible experience while interacting with a product or service. This new digital transformation movement requires teams within companies to maintain or exceed KPI targets as they collapse the traditional operations process into engineering and development at speed to meet customer demand and expectations. This movement provides the right elements to create a perfect digital storm for security breaches and elongated outages due to lack of visibility and reporting.
These days there’s just too much data across services and the underlying infrastructure. Without the full-stack visibility required to mobilize, coordinate, and orchestrate both technical and business response to service disruptions, customers are ultimately let down, which results in churn, lost revenue, and compromised brand equity. In fact, IDC expects the percentage of enterprises moving through advanced digital transformation to double by 2020, and PagerDuty is a key technology for this process; hence my excitement about the product.
With this growing complexity and pressure to compete in the digital economy, I’m excited to work for a company that is investing in the teams and product innovations that support high value partnerships and customer success. Through this value, we are growing fast and strong while having a ton of fun. This is apparent in the industry, having won several awards, including Tech in Motion’s Timmy Award for Best Start in San Francisco, as well as the Forbes Cloud 100 and the 2016 Deloitte Technology Fast 500. Most recently we won TechTarget’s 2017 Modern Infrastructure Award for best DevOps tool by popular vote.
It was such a thrill and honor to work alongside the world class engineering and executive teams at Splunk and then repeat that success at PagerDuty. With over 8,000 customers and 260 employees, I look forward to the opportunity that lies ahead for us in 2017. And the good news is that we are hiring. Come join us; we’ve got a tremendous opportunity to help shape the way people run digital businesses.
Today, teams across every business function face continuously increasing pressures from both consumer expectations for perfection, as well as explosive volumes of data to harness...
We’ve heard you! We take your feedback seriously and have noted your desire for a more formal community amongst your brethren who are joined together...
600 Townsend St., #200
San Francisco, CA 94103
905 King Street West, Suite 600
Toronto, ON, M6K 3G9, Canada
1416 NW 46th St., St. 301
Seattle, WA 98107
5 Martin Place
1 Fore St,
London EC2Y 9DT
© 2009 - 2018