Turn any signal into insight and action. See how PagerDuty Digital Operations Management Platform integrates machine data and human intelligence to improve visibility and agility across organizations.
Connect insights to real-time action by aligning teams through the shared language of business impact.
Check out the latest products we’ve been working on—including event intelligence, machine learning, response automation, on-call, analytics, operations health management, integrations, and more.
Digital Operations Management arms organizations with the insights needed to turn data into opportunity across every operational use case, from DevOps, ITOps, Security, Support, and beyond.
Over 300 Integrations
Discover DevOps best practices with our library of webinars, whitepapers, reports, and much more.
Learn best practices and get support help with resources from our award-winning support team.
See how PagerDuty works with our live product demo — twice a week, every week.
We've created a maturity model to assist on the journey to digital operations excellence. Take our short assessment to find out where your team falls!
Interactive, simple-to-use API and technical documentation enables users to easily try updates and extend PagerDuty.
Engage with users and PagerDuty experts from our global community of 200k+ users. Become a member, connect, and share insights for success.
Get all your PagerDuty-related questions answered by exploring our in-depth support documentation and community forums.
Have you ever worked on a team where it was a challenge to give constructive feedback or confidently share ideas? At PagerDuty Summit 2018, Patrick...
PagerDuty helps organizations transform their digital operations. Learn more about PagerDuty's mission and what we do.
Meet our experienced and passionate executive team.
We are risk-taking innovators dedicated to delivering amazing products and delighting customers. Join us and do the best work of your career.
With the PagerDuty Foundation, we are committed to doing our part in giving back to the community.
At PagerDuty we’ve invested in superior reliability of our service. We strive for 100% uptime to ensure that any events detected by your monitoring tools are routed to the correct person on your team via a PagerDuty alert.
While we don’t expect outages to inhibit PagerDuty’s ability to send alerts, having a contingency plan never hurts and could mitigate disruption caused by an unavoidable and unexpected outage.
We also wish to provide excellent support and transparency for our customers who rely on our service. We won’t shy away or put a spin on a major downtime, first and foremost its imperative that we communicate with you. Lastly, within a few days of our outage we will post the details of what went wrong and how we intend to prevent similar incidents in the future on our blog.
We recommend that you participate in our opt-in Twitter notification system. Specifically for PagerDuty-wide outages we have a dedicated Twitter account, @PagerDutyOps. Through Twitter, you can receive SMS notifications when accounts you select individually post an update. You can also receive Push Notifications for accounts.
In this guide, we’ll walk you through setting up Twitter SMS notifications so you can notified of any PagerDuty outage. We promise not to spam you with non-essential information from this account.
1. Click on “Settings” from the Account Information drop down menu.
2. Click “Mobile” in the left-hand setting navigation menu.
You will be asked to input your mobile telephone number to activate your phone. Once activated you will need to text “GO” to 40404.
3. Check “Tweets from people you’ve enable for mobile notifications” this will make sure that you receive the notifications we set up in the next step.
By default many of these fields are selected. We recommend deselecting all the other fields to avoid alert fatigue.
4. Visit @PagerDutyOps’ profile page and click “Turn on mobile notifications” from the Account Actions drop down menu.
Viola! You will now receive SMS alerts if there is a outage that prevents PagerDuty alerts from being sent.
Our support team is available via email, telephone and live chat weekdays between 9:00 AM and 6:00 PM PST. In addition, we have set up a support account on Twitter, @PagerDutyHelp.
From @PagerDutyHelp we will quickly address any issues that you may experience, inform you of updates to our app and notify you of any issues are less serious or only impact a small number of customers.
Lastly, we have our @PagerDuty Twitter account where we will announce major product releases, share our blog posts and thought provoking IT content that we’ve stumbled upon across the web.
Questions or comments? Shoot us a tweet at @PagerDutyHelp or email us at email@example.com
I recently had the privilege of spending a full day with a small group of our customers. The attendees were leaders in their development and...
Incident management is a key facet of supporting applications. When working on an application, we spend the vast majority of time on its release to...
600 Townsend St., #200
San Francisco, CA 94103
905 King Street West, Suite 600
Toronto, ON, M6K 3G9, Canada
1416 NW 46th St., St. 301
Seattle, WA 98107
5 Martin Place
1 Fore St,
London EC2Y 9DT
© 2009 - 2019