Dear DevOps professional: Do you have a Hard Knock Life? I’ll admit, it’s pretty easy to get self-absorbed in our own 99 Problems and not...
Do you know the saying, “The fish stinks from the head?” It implies that responsibility for failure lives at the top of an organization. When...
12 min read
To celebrate International Women’s Day, we asked one of our female leaders to share her story with us. Read on to learn about the journey...
7 min read
“How do you keep blameless retrospectives truly blameless?” “What are one or two key practices that many organizations don’t do, but would help them drastically...
As PagerDuty’s customer liaison on the Marketing team, the best part about my job is being able to hear directly from our customers about what...
Surprising Findings From a Survey of 800 IT Professionals At PagerDuty, we are aware of the negative consequences tied to poor operations health. In today’s...
4 min read
At PagerDuty, we strive to improve and learn as individuals and as a team. This manifests itself through postmortems, code reviews, retrospectives, discussions in Slack/JIRA,...
The customer support team is the face of your organization. It’s the group that your customers interact with most, and it plays a key role...
6 min read
It’s 3 a.m., and you’re warm and cozy under your comforter, lost in a dream world, and blissfully unaware of the drool pooling on your...
3 min read
Introducing the Finalists for the Inaugural 2017 Inclusion for Impact Awards from PagerDuty, Crunchbase, and SaaStr The 2017 Inclusion for Impact Awards finalists have been...
With the rise in FinTech startups, increasingly stringent regulations, and changing customer behaviors and expectations, financial institutions need to adapt quickly in order to stay...
2017 was a year of many major outages—some took down the Internet for hours while others disrupted business workflows and communication at companies large and...
In a recent interview, PagerDuty Co-founder Alex Solomon shared the story of how he and his fellow co-founders Andrew Miklas and Baskar Puvanathasan came up...
2 min read
Announcing the First Inclusion for Impact Awards From PagerDuty, Crunchbase, and SaaStr In 2017, we saw an unprecedented movement within the technology industry to acknowledge...
Do you like sailing? Personally, I’m not a fan—not without 10 Dramamine tablets ready to go in my bag, anyway. But whether you’re a fan...
Since joining PagerDuty as an Agile Coach, I’ve come to appreciate the engineering culture that has been fostered here. To share what has worked for...
Virtual Summit is heading to the UK! Just like its sister event in the U.S., Virtual Summit UK has a packed lineup of practitioners and...
3 min read
What have you done to improve the lives of your co-workers who are on-call? I posed this question to my Twitter followers to see what...