PagerDuty Blog


Inclusion, Diversity, and Equity at PagerDuty: Why Holding Ourselves Accountable Matters

Monday, I had the privilege to hear Vernā Myers, VP of Inclusion Strategy at Netflix, speak to our PagerDuty Summit community about her tools to…


In Culture, PagerDuty Life


Responders Assemble: Connect Remote Teams Instantly to Cut Incident Impacts With PagerDuty’s Zoom Integration

We are excited to announce PagerDuty’s flexible, one-touch integration with Zoom Video Communications. The integration gives users the ability to create Zoom meetings directly within…


In Integrations


Put Your Customer Service Team in the Driver’s Seat With the New PagerDuty for Customer Service Plan

In 2020, your company is no longer digital-first, you’re very likely digital-only. To your customers, the digital experience is the only experience, and if it…


In Integrations


PagerDuty for Microsoft Teams Meetings

There’s no “i” in Teams…but there are two “i’s” in “PagerDuty for Microsoft Teams Meetings.” Sometimes a face-to-face meeting—or its digital equivalent, the video conference—is…


In Integrations, Partnerships


PagerDuty Invests in National Voter Registration Day: It’s Time to Be #VoteReady

In the United States, National Voter Registration Day, today, marks the largest, single-day effort of the year to register voters and involve them in the…


In PD.org


The PagerDuty Platform Release: It’s Time to Master Digital Operations

Even before the COVID-19 pandemic, increasingly complex and often distributed technology environments posed a challenge for software-driven enterprises. Now, the global health catastrophe has accelerated…


In Announcements, Product


PagerDuty: Simplified Pricing and More Value

We are simplifying our pricing plans to provide you, our customers, with more value and to help you more easily choose the right package for…


In Announcements


PagerDuty to Acquire Rundeck

Today is a great day for PagerDuty customers, practitioners, partners, and employees as we’ve entered into a definitive agreement to acquire Rundeck, a Californian start-up…


In Company, News & Announcements


Let’s Talk AIOps: Part 2: Things to Think About & the PagerDuty Approach

This is the second in a two-part blog series about AIOps where I sit down with Julian Dunn, Director of Product Marketing at PagerDuty, to…


In AIOps


¡Feliz Mes de la Historia Hispana! Happy Hispanic Heritage Month 2020!

What Is Hispanic Heritage Month? Hispanic Heritage Month (HHM) is a time to celebrate and learn about Latinx history. Array’s theme for HHM 2020 is…


In PagerDuty Life


Better Than ‘Business As Usual’: Rethinking How PagerDuty Works in a Post-COVID-19 World

Earlier this year, as COVID-19 appeared, our global community of almost 800 employees became a fully remote workforce—effectively overnight. Now, all of us have had…


In Culture, PagerDuty Life


Let’s Talk AIOps: Part 1: What IS AIOps, Exactly?

This is the first in a two-part blog series deconstructing AIOps for ITOps leaders. If you gave me a dollar for every company that claims…


In AIOps


Retail Industry Trends 2020: All-In on Digital Since COVID-19

This is the first in a series of posts we’ll be publishing on trends we’re seeing in the retail industry and how IT organizations tasked…


In Best Practices & Insights


Countdown to PagerDuty Summit 2020: A Sneak Peek Into What’s In Store

We are only weeks away from PagerDuty Summit 2020—and believe me when I say that there is a LOT underway behind the scenes right now…


In Events


Extend the Power of Your Teams With PagerDuty’s ServiceNow Integration Update

What’s New With PagerDuty and ServiceNow? You asked and we’re delivering! We’re introducing several new and exciting features to PagerDuty’s ServiceNow integration that you, our…


In Integrations, Partnerships


3 Takeaways From SaaStr Summit: Transformation, Opportunity, and Social Responsibility

At this year’s SaaStr Summit: Enterprise, our CEO Jennifer Tejada talked about why digital acceleration has been one of the positives to come out of…


In Events


6 Steps to Increase DevOps Velocity

Many organizations are looking to implement DevOps due to the promise of increased release velocity, better developmental agility, and the ability to free up time…


In Best Practices & Insights, DevOps


Humanizing a DevOps Transformation

Anyone who’s ever played the game of chess knows there’s more than one way to reach a desired outcome. There are 400 possible setups after…


In DevOps

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